ordered this and it arrived within 2 days on free delivery. It is easy to set up and picture quality is very clear. Sound is also of good quality too. The picture can seem 'delayed' sometimes, but I think this is more to do with the modem and downloading other stuff at the same time. I'd recommend this if you want a good webcam, and are not familiar with other webcams on the market. Also, it works perfect with SKype, MSN and other messenger services such as AOL. I gave this 4 stars because its good, but not 'wow - great'.