I was keen to order this for my children but was very disappointed when the item I received was not as in the picture. Firstly, there was a rough finish on the product. Then I noticed that the product I received was not the same. The one in the picture has the hands marked with 'hours' and 'minutes'. The quarter past, half past, quarter to etc are marked on, which they aren't on this one. Plus numbers 1-12 are marked round the edge of the clock and there is nothing on this one. Amazon say a replacement can't be sent. Very disappointed.