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Product Description
Product Description
Salesforce.com is currently the number one software program in the Customer Relationship Management (CRM) market. It can be used to manage sales accounts and contacts, send mass correspondence, track activities, and more. Unfortunately, many business managers, sales managers, and sales representatives have difficulty understanding the program or know how to use it most efficiently.Far from simply and overview of salesforce.com, "Maximizing Your Sales with Salesforce.com" explains, in concise, easy-to-understand language, how to get the most out of this revolutionary CRM software. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, and sending e-mails are explored in depth. Need to figure out how to get your company up and running with salesfoce.com? No problem. Much of the book is devoted to topics of interest to IT professionals tasked with actually deploying salesforce.com to a team of users. With this quick, gets-to-the-point resource, you won't be just up and running in salesforce.com - you'll be an expert!
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Customer Reviews
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
Format:Paperback
Very good book. A simpler read when comparing it to the Dummies book. I have all the certifications from Salesforce so its not for me but is great to had out to Salses people to increase adoption.. Bought 9 copies already.
Got four stars because book can't keep up with recent versions... Salesforce update every 6 months
Got four stars because book can't keep up with recent versions... Salesforce update every 6 months
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
9 reviews
10 of 10 people found the following review helpful
This book is for absolute beginners
10 Dec 2008
Format:Paperback
I'm responsible for managing a team of sales professional and always looking for ideas to improve the productivity of my team as well get the best out of the tools we have invested in. We've been using [....] for over 2 years now and most of my team members have learned the application through self discovery.
I came across this book and bought it because the product description claimed that - "With this quick, to-the-point resource, you won't just be "up and running" in [...]; you'll be an expert!" However I found the book to be for complete beginners - not just [...] but beginners to computers.
If you are new to computers and need step by step help with creating leads, accounts, etc, then this book may be for you. I believe my dad would fit into this category because he has to even struggle with printing a word document. If you've been using computers for some time, the usability of [....] is so good that you won't really need any help in doing all the tasks explained in this book.
Going by the title of the book "Maximizing Your Sales..." I thought maybe I'll get some tips and tricks to improve productivity of my [...] so that they can spend more time on sales than managing data. That wasn't the case. The book was a complete waste of time. Usually in the worst of books you do find a few pages of information that is worth the time invested in browsing through the book. Unfortunately this book wasn't even at that level.
If you do need a book to get started with [....], I would recommend [...] for Dummies".
I came across this book and bought it because the product description claimed that - "With this quick, to-the-point resource, you won't just be "up and running" in [...]; you'll be an expert!" However I found the book to be for complete beginners - not just [...] but beginners to computers.
If you are new to computers and need step by step help with creating leads, accounts, etc, then this book may be for you. I believe my dad would fit into this category because he has to even struggle with printing a word document. If you've been using computers for some time, the usability of [....] is so good that you won't really need any help in doing all the tasks explained in this book.
Going by the title of the book "Maximizing Your Sales..." I thought maybe I'll get some tips and tricks to improve productivity of my [...] so that they can spend more time on sales than managing data. That wasn't the case. The book was a complete waste of time. Usually in the worst of books you do find a few pages of information that is worth the time invested in browsing through the book. Unfortunately this book wasn't even at that level.
If you do need a book to get started with [....], I would recommend [...] for Dummies".
3 of 3 people found the following review helpful
Dry, but good info.
8 Sep 2008
Format:Paperback|Amazon Verified Purchase
This is a great basic book on Salesforce. This is not a book you can really sit down and just read through to get new ideas of how to use Salesforce. The layout is by function, each section gives a brief overview of the function and then step by step instructions for how to use that function. Additionally it has a good overview of which functions come with each tier of Salesforce. Overall a good book for beginners, long time users will probably be disappointed as most of the topics covered are basic.
1 of 1 people found the following review helpful
for Begginners
28 July 2011
Format:Paperback|Amazon Verified Purchase
The title of the book was promising. The content is too basic. If you know your way around salesforce and understand its basic concepts, this book does not add any value. I flipped through it in 10 minutes looking for anything new to learn but found nothing!
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