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Product Description
Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular ,Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations.
The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes, they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level – not only is the calculation of this lead time explained, but the text also covers the very real possibility of having more work in the queue than available time.
While previous books have focused on only production process VSM or transactional process VSM, this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario, to teach readers what techniques are commonly applicable to both, and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves.
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Most Helpful Customer Reviews
3 of 3 people found the following review helpful
Format:Paperback
This is an extremely informative and very detailed book. It explains the theory well, and brings to life the value stream mapping in a transactional/service sector environment aspects. This is generally a very difficult thing to do, and many have tried unsuccessfully. This book has the right balance in theory and practical examples.
Format:Paperback
I bought the book, as I needed info on how to apply value stream mapping in a logistic process (transactional). The book, in my humble opinion, is written as a schoolbook. It has a clear structure. It helped me a lot applying value stream mapping for the first time, as a lean tool. It is indeed a powerfull tool. If you take it (like the book) step by step, the technique of VSM is also easy to understand for people who see it for the first time. For me: a good addition to my library: I know I will use it, till it falls apart.
Most Helpful Customer Reviews on Amazon.com (beta)
Amazon.com:
5 reviews
10 of 11 people found the following review helpful
VSM Details that you are going to Need
11 Mar 2009
Format:Paperback|Amazon Verified Purchase
Last week, I purchased three VSM books off 'zon. Interestingly, this book had no reviews, but is by far the most useful of the three. Some books provide a quick intro to VSM, but when you start to actually build VSM diagrams, you start to have questions. This book is providing plenty of answers. I am well-versed in UML and various software development methodologies, but this VSM stuff is a different animal.
4 of 4 people found the following review helpful
Excellent VSM Resource
17 Jun 2010
Format:Paperback
I felt compelled to write a review for the first time since this book has really helped me translate VSM into the transactional environment. I highly recommend this book for its clear instructions and examples. I not only read it through twice but use it as an ongoing reference guide. I may need to buy another copy because I have practically worn this one out!
2 of 2 people found the following review helpful
50% of the book I require
19 Jun 2011
Format:Kindle Edition|Amazon Verified Purchase
This book describes how to draw value stream maps and present them. Current State (where you are now) and also future state (were you want to be after you make improvements). Unfortunately you'll need to by another book to figure out how to make those improvements as this book deals exclusively with drawing pictures of a value stream. kind of anti lean (pun intended) at 296 pages just on that topic alone. The numerous examples of before and after VS maps don't tell you why changes were made or how it improved the value stream.
I bought the kindle edition of this book which is good but unfortunately the many diagrams (on which this book I assume depends) are not clear enough to read. I've bought other kindle books which I've no issues with but this one I would not recommend
I bought the kindle edition of this book which is good but unfortunately the many diagrams (on which this book I assume depends) are not clear enough to read. I've bought other kindle books which I've no issues with but this one I would not recommend
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