Manual of Travel Agency Practice
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More About the Author
Product Description
Review
"With its comprehensive guide to selling everything from coaching and cruising to car rental and air tickets, this book tells you how to stay ahead of the pack."
Martin Lane, Editor, Travel Weekly
Martin Lane, Editor, Travel Weekly
Product Description
Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including:
* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it
* Global distribution systems - how to make bookings, and the new windows-based environment
* A full endorsement by Travel Weekly
The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered.
Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.
* Fully revised edition, absorbing the repurcussions of new technology within the industry.
* Practical know-how for anyone seeking a career that involves travel agency work.
* Clear and comprehensive - designed with the needs of the student in mind.
* Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them
* The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it
* Global distribution systems - how to make bookings, and the new windows-based environment
* A full endorsement by Travel Weekly
The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered.
Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.
* Fully revised edition, absorbing the repurcussions of new technology within the industry.
* Practical know-how for anyone seeking a career that involves travel agency work.
* Clear and comprehensive - designed with the needs of the student in mind.
Inside This Book
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First Sentence
If you are interested in being part of the travel and tourism scene you have chosen to be part of an industry with a very long history and a bright, although ever changing, future. Read the first page
Front Cover | Copyright | Table of Contents | Excerpt | Index
If you are interested in being part of the travel and tourism scene you have chosen to be part of an industry with a very long history and a bright, although ever changing, future. Read the first page
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Concordance
Browse Sample PagesConcordance
Front Cover | Copyright | Table of Contents | Excerpt | Index
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3 reviews
26 of 27 people found the following review helpful
For anyone who wants to be a travel agent in the UK
10 Aug 1998
Format:Paperback
Book seems okay; however it is written for someone who wants to be employed for a travel agency; not for the agency. I was looking for a book to help describe the practice within an agency (back office management, business practices, etc.).
1 of 1 people found the following review helpful
Not worth the money
28 Nov 2009
Format:Paperback|Amazon Verified Purchase
This book didn't give any real insight into the travel agency practice. The book doesn't give enough depth.
Gets weak quick.
19 Mar 2011
Format:Kindle Edition
this book started out strong then the author seemed to lose interest. i found myself flipping pages quickly looking for value after third chapter.
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