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Managing the Unknowable: Strategic Boundaries Between Order and Chaos in Organizations (Jossey-Bass Management Series) Hardcover – 25 Aug 1992


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Product details

  • Hardcover: 240 pages
  • Publisher: Jossey-Bass (25 Aug. 1992)
  • Language: English
  • ISBN-10: 1555424635
  • ISBN-13: 978-1555424633
  • Product Dimensions: 15.8 x 2 x 24.7 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Bestsellers Rank: 822,662 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Inside Flap

Shows managers how successful strategic planning is based on understanding and directing the complex, often chaotic daily interactions that take place within companies. Explains how an appreciation of the roles of control, conflict, and team dialogue can help managers discover and build on the innate energy of their organizations and urges managers to find a new respect for the positive power of instability and chaos.Discover the important role chance can play in successful strategic planning. In this ingeneous work, author Ralph D. Stacey shows managers how powerful planning is based on understanding and directing the complex, often chaotic, daily interactions that take place in business. He explains how an appreciation of the rols of control, conflict, and team dialogue can help managers discover and build on the innate energy of their organizations. And he illustreates his theories with real–world examples from Soney, Kodak, Federal Express and other noted market innovators.

From the Back Cover

This creative approach to successful strategic planning is based on understanding and directing the complex, often chaotic daily interactions that take place within companies. Ralph Stacey explains how an appreciation of the roles of control, conflict, and team dialogue can help managers discover and build on the innate energy of their organizations and urges managers to find a new respect for the positive power of instability and chaos.

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The aim of Managing the Unknowable is to change the way managers think about the route to business success. Read the first page
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5 of 5 people found the following review helpful By A Customer on 18 April 1998
Format: Hardcover
Very thought provoking and only after several weeks of 'mulling' over what I had read did I realize that the global corporation for which I work (along with many others I know)actually does achieve its competitive edge through these instances of creative bounded chaos--they just don't know it yet. Our striving to creative a 'long term strategic vision' is of itself an attempt to explain that which we do not know, cannot control or explain on a balance sheet. Self-awareness being the first step to self-actualization for the individual--the same would apply to my organization successfully navigating its' current transformation. Listening to the words of Stacey would assist enormously in this process.
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2 of 2 people found the following review helpful By A Customer on 24 Mar. 1998
Format: Hardcover
This book is a highly insightful integration of chaos theory with strategic management, a "must have" for anyone interested in "new science" practically applied in organizations. Stacey's description of an organization as a complex web of relationships in a state of bounded instability is brilliant. Strongly recommended for any manager seeking to avoid portrayal in "Dilbert" - and EVERY executive.
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Most Helpful Customer Reviews on Amazon.com (beta)

Amazon.com: 2 reviews
13 of 13 people found the following review helpful
Most organizations don't know they do this already 18 April 1998
By sophie.e.crolla@ac.com - Published on Amazon.com
Format: Hardcover
Very thought provoking and only after several weeks of 'mulling' over what I had read did I realize that the global corporation for which I work (along with many others I know)actually does achieve its competitive edge through these instances of creative bounded chaos--they just don't know it yet. Our striving to creative a 'long term strategic vision' is of itself an attempt to explain that which we do not know, cannot control or explain on a balance sheet. Self-awareness being the first step to self-actualization for the individual--the same would apply to my organization successfully navigating its' current transformation. Listening to the words of Stacey would assist enormously in this process.
7 of 7 people found the following review helpful
Insightful, foundational integration of chaos & biz strategy 24 Mar. 1998
By Michael McElwee - Published on Amazon.com
Format: Hardcover
This book is a highly insightful integration of chaos theory with strategic management, a "must have" for anyone interested in "new science" practically applied in organizations. Stacey's description of an organization as a complex web of relationships in a state of bounded instability is brilliant. Strongly recommended for any manager seeking to avoid portrayal in "Dilbert" - and EVERY executive.
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