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Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing Paperback – 7 Aug 2009


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Product details

  • Paperback: 676 pages
  • Publisher: John Wiley & Sons; 3rd Edition edition (7 Aug 2009)
  • Language: English
  • ISBN-10: 0470404159
  • ISBN-13: 978-0470404157
  • Product Dimensions: 18.7 x 3.4 x 23.5 cm
  • Average Customer Review: 3.9 out of 5 stars  See all reviews (7 customer reviews)
  • Amazon Bestsellers Rank: 512,198 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description

From the Author

Practical Tools and Techniques for Test Managers
Hi! I'm Rex Black, test and quality assurance practitioner and the author of Managing the Testing Process. I have written this book for people who lead or manage software and hardware development test projects. Those of you who are new to the role will find this book especially helpful, as I cover all the "must know" topics that will enable your success. Experienced test managers will get a chance to see another perspective on this challenging activity. In addition to ten chapters covering the essentials of test management, I have included a CD-ROM full of useful templates that I have honed in my twelve years as a software and hardware test engineer and test manager. These templates will allow you to get started right away, even when you're behind schedule and unsure of where to start. --This text refers to an out of print or unavailable edition of this title.

From the Back Cover

Proven tips and tools for building and executing an effective test project Earlier editions of this book have helped test managers around the world to develop essential tools and apply them to successful test project management. In this third edition of his bestseller, Rex Black shares lessons he has learned in the decade since the first edition came out and provides a thorough review of the latest tools and resources, making this book even more valuable. A structured test operation is planned, repeatable, and documented, but preserves creativity and flexibility in all the right places. Rex Black teaches you to develop models for understanding the meaning of the myriad data points generated by testing. Then you can effectively manage what is often a confusing, chaotic, and change–ridden area of the project, building an effective and efficient test organization. You will learn about: Building a business case for solid testing Mastering Agile testing challenges, applying risk–based testing, and managing distributed and outsourced testing Understanding and adapting the new IEEE 829 standard Building a high–performance test team using skills management, training, and certification Building and managing an effective test organization, explained with plenty of real–world examples, exercises, and solutions

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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

3.9 out of 5 stars
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Most Helpful Customer Reviews

7 of 7 people found the following review helpful By colinmee@purplenet.co.uk on 20 Sep 1999
Format: Paperback
As a test manager working on my fourth testing project I can honestly say that I wish I'd read this book before my first one. I was thrown in at the deep end when the test manager was sacked and I had to step in. This book confirms that most of the things we did were right and also highlights the things that can go wrong, particularly in the 'soft' issues. It's especially good on the managerial aspects and politics of testing and I recognise quite a few of the political mistakes that test managers can make.
As a review of testing techniques its not so hot but the title 'Managing the Testing Process' says it all. Its about managing and it does it very well.
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4 of 5 people found the following review helpful By A Customer on 20 July 1999
Format: Paperback
As an aspiring tester, I can say that this book is not quite what I was looking for. It didn't give me a big picture of the testing process, nor did it give me any insight into how to use effective methods. On the whole, the better book for your money is "Testing Computer Software" by Kaner, et al. Now that one is a winner. This, just so so.
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5 of 7 people found the following review helpful By Gareth Greenwood on 9 Jun 2008
Format: Paperback
Having often to advise clients on testing high-integrity systems, I have a list of books that I tend to recommend to them. I bought this text by Black to see whether I should add it to the list. I decided that I probably wouldn't - and certainly wouldn't for British clients.

Some American authors clearly have no idea of the degree to which their style can sound crassly uneducated to British readers. Most of the time one can read through it but I found Black's style the most irritating I've encountered in many years. IMO his description of what is good and poor style in bug reports applies ironically to his own writing! Setting aesthetic sensibilities aside, however, I wasn't much impressed by the overall approach either.

While it is reasonable for a book on software testing managment to adopt a pragmatic experienced-based approach, it is IMO a disservice to readers not to indicate where and how practical approaches are supported by the underlying theory of coverage-based testing. Black, however, omits this entirely. In particular he gives no real guidance on how to select appropriate coverage domains according to the criticality of the tested system. A further consequence is that the book fails to relate what it recommends to the provisions of the increasing number of international standards for software processes - particularly those intended for high-integrity systems development.

One thing I thought particularly bad was Black's view of the people-management side of testing. At one point he suggests that test reports should not "make individuals look bad". Having worked on SIL4 developments with engineers who clearly hadn't a clue, I beg to differ. IMO product safety assurance trumps any number of bruised tester egos.
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3 of 4 people found the following review helpful By A Customer on 14 July 1999
Format: Paperback
Very clear writing, a great voice offering light and granular guidance, and the CD is helpful to those who might need a "jump-start" to managing their own testing strategy and process.
Why not 5 stars: I wished the CD had been more robust, and that a website/extranet for the book could be included in the purchase price.
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