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Review
"I feel that Managing Online Forums is a worthwhile book to buy and absorb. There are TONS of great resources in there, and lots of real world examples for you to follow. This alone makes the book a great resource to have on the shelf." --Chris Brogan
Product Description
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Administrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O'Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.
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Customer Reviews
Most Helpful Customer Reviews
6 of 6 people found the following review helpful
Format:Paperback
Having been a member and moderator at Photoshopforums.com (one of Patrick's many communities) for almost a year now, and had firsthand experience with managing a content-based website of my own, I decided to read "Managing Online Forums" to gain an insight into how online communities are managed - and I wasn't disappointed!
The book really does contain a wealth of information that ranges right from the preparation work you need to do before even thinking about launching an online community, to how you can maintain and advertise the finished product. Through the way, Patrick writes about his experiences and gives a clear indication of not just how he works, but why, which for me is an extremely important factor. His honest reasons and accounts are what turn this good book into a great one!
One of my favourite parts of this book, and one that I find quite astonishing, is the publication of Patrick's hand-crafted User Guidelines that can be used free on your own forums. He also includes all the contact templates that can be used when members break the guidelines. The fact that they are free to use elsewhere is a testament to how useful this book is to anyone working with online communities. I'm sure that everyone from beginner (which is where I fall) to advanced will appreciate the detailed and accurate information that's contained inside.
One day, I'm sure I'll tinker with the idea of creating a forum to run alongside my site, a place where people can come, talk, listen and enjoy, and when that time comes, I know I'll feel much more capable knowing Patrick's book is part of my collection.
The book really does contain a wealth of information that ranges right from the preparation work you need to do before even thinking about launching an online community, to how you can maintain and advertise the finished product. Through the way, Patrick writes about his experiences and gives a clear indication of not just how he works, but why, which for me is an extremely important factor. His honest reasons and accounts are what turn this good book into a great one!
One of my favourite parts of this book, and one that I find quite astonishing, is the publication of Patrick's hand-crafted User Guidelines that can be used free on your own forums. He also includes all the contact templates that can be used when members break the guidelines. The fact that they are free to use elsewhere is a testament to how useful this book is to anyone working with online communities. I'm sure that everyone from beginner (which is where I fall) to advanced will appreciate the detailed and accurate information that's contained inside.
One day, I'm sure I'll tinker with the idea of creating a forum to run alongside my site, a place where people can come, talk, listen and enjoy, and when that time comes, I know I'll feel much more capable knowing Patrick's book is part of my collection.
2 of 2 people found the following review helpful
Format:Paperback
A very good book for those who are just starting out with online forums but I feel the author is a little overcome with his own style of forum moderating and fails to present enough examples. I particularly found the dealing with problems area weak, particularly dealing with members where it is difficult to decide whether they should stay or go.
It is good if you are starting out but if you have been moderating a forum for 12 months plus, I don't think its worth above a tenner because I would expect you would have discovered or learnt the vast majority of the stuff in the book.
I think it would be better to have a wiki for this type of thing. After all, different forums, have different requirements and different ways of achieving a harmonious result.
It is good if you are starting out but if you have been moderating a forum for 12 months plus, I don't think its worth above a tenner because I would expect you would have discovered or learnt the vast majority of the stuff in the book.
I think it would be better to have a wiki for this type of thing. After all, different forums, have different requirements and different ways of achieving a harmonious result.
Format:Paperback
This book is simply fantastic.
It met all my expectations.
With a very plain and easy to follow language, and without going too deep into technical concepts, it provides a no-nonsense and quite comprehensive guide to would-be forum owners and/or administrators.
It met all my expectations.
With a very plain and easy to follow language, and without going too deep into technical concepts, it provides a no-nonsense and quite comprehensive guide to would-be forum owners and/or administrators.
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Most Recent Customer Reviews
An invaluable book for anyone starting up their own on-line forum
This book is nothing short of magnificent. I have recently started up my own on-line forum, and this book has become my *bible*. Read more
Published on 4 May 2010 by J. Jefford
Fascinating
I bought this book as I am new to managing an online community for the company I work for in the UK. Read more
Published on 11 Feb 2009 by Mrs K A Rowland
Must-have community book, even for experts!
This is a fantastic book and a must-buy for anyone in online community management. Although it is concerned with message boards (or discussion forums) primarily, it gives an... Read more
Published on 28 Jan 2009 by C. Archer
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