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Managing Online Forums: Everything You Need to Know to Create and Run a Successful Community Discussion Board: Everything You Need to Know to Create and Run Successful Community Discussion Boards [Paperback]

Patrick O'Keefe
4.8 out of 5 stars  See all reviews (12 customer reviews)
RRP: £14.50
Price: £14.36 & FREE Delivery in the UK. Details
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Book Description

1 April 2008
Every day, millions of users log on to their favorite online forums and interact with others to get advice and discuss everything from the latest news and trends to their hobbies, professions, and whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O'Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including: • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving users and keeping the site interesting Managing Online Forums is the one book that shows site owners and administrators how to create a safe and entertaining community that users will return to again and again.

Frequently Bought Together

Managing Online Forums: Everything You Need to Know to Create and Run a Successful Community Discussion Board: Everything You Need to Know to Create and Run Successful Community Discussion Boards + Online Community Management For Dummies + Buzzing Communities: How to Build Bigger, Better, and More Active Online Communities
Price For All Three: £39.63

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Product details

  • Paperback: 304 pages
  • Publisher: Amacom (1 April 2008)
  • Language: English
  • ISBN-10: 081440197X
  • ISBN-13: 978-0814401972
  • Product Dimensions: 23.2 x 18.9 x 2.3 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Bestsellers Rank: 193,968 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Patrick O'Keefe is the founder of the iFroggy Network, a publisher of websites. He has been managing online communities since 2000 and is the author of "Managing Online Forums," a practical guide to managing online communities and social spaces. He has been responsible for the creation and cultivation of communities like KarateForums.com and PhotoshopForums.com. He blogs about online community at ManagingCommunities.com.

Product Description

Review

"I feel that Managing Online Forums is a worthwhile book to buy and absorb. There are TONS of great resources in there, and lots of real world examples for you to follow. This alone makes the book a great resource to have on the shelf." --Chris Brogan

From the Back Cover

If you’re running an online community, you know how satisfying, fun and exciting it can be, especially if you’re in charge of a popular site where people come to discuss their favorite hobbies, movies, music and news. But you also know that there’s a flip side to being the gatekeeper of a discussion board. Difficult users, legal constraints, spammers, and technical issues can turn the excitement of running an online community into total chaos. With the right guidance, however, running forums can be a pleasure. Patrick O’Keefe has spent years developing and managing online communities. Now, he shows you how to make the right decisions about every aspect of your site. Managing Online Forums is the first comprehensive book to cover everything you need to know to launch and run a community forum, including:

conceptualizing the community and launching it • attracting people to the community • choosing a name and domain name • picking the right software • deciding on user options like avatars and private messaging • setting guidelines and dealing with violators • ensuring that posts stay on topic • settling online disputes among users • involving your users and keeping the site interesting

Unique, lively, and timely, Managing Online Forums is the one book that shows you how to create a safe and entertaining community that users will return to again and again.

“O’Keefe provides an impressively insightful, comprehensive, and cogent blueprint for building a loyal and responsive community online.”

--Ryan Leslie, Founder, NextSelection Lifestyle Group, recording artist,producer, and online video pioneer.

“Patrick is one of the true leaders in online community building, and his knowledge isn’t just theoretical, it is based on “in the trenches” experience—and those experiences will prove invaluable as you look to leverage community in your endeavors.”

--Jeremy Wright, CEO, b5media,and author, Blog Marketing

Online forums make up the very foundation of the social web. Unfortunately, there are few resources for the growing number of people who work behind the scenes to make them successful. In this comprehensive book, Patrick O'Keefe brings his real world experiences to bear in the form of strategies, tactics and ideas that fill a knowledge gap that has begged to be filled for too long.

-- Lee LeFever, Common Craft

Patrick O’Keefe is the founder and owner of the iFroggy Network (ifroggy.com), an internet network featuring content, community and e-commerce sites. He also manages 7 communities, including SportsForums.net, KarateForums.com, phpBBHacks.com, CommunityAdmins.com and PhotoshopForums.com,. He blogs about community management at ManagingCommunities.com and has written articles and editorials for several websites, including YanksBlog.com and BadBoyBlog.com. He lives in Harbinger, NC


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Customer Reviews

4.8 out of 5 stars
4.8 out of 5 stars
Most Helpful Customer Reviews
8 of 8 people found the following review helpful
Format:Paperback
Having been a member and moderator at Photoshopforums.com (one of Patrick's many communities) for almost a year now, and had firsthand experience with managing a content-based website of my own, I decided to read "Managing Online Forums" to gain an insight into how online communities are managed - and I wasn't disappointed!

The book really does contain a wealth of information that ranges right from the preparation work you need to do before even thinking about launching an online community, to how you can maintain and advertise the finished product. Through the way, Patrick writes about his experiences and gives a clear indication of not just how he works, but why, which for me is an extremely important factor. His honest reasons and accounts are what turn this good book into a great one!

One of my favourite parts of this book, and one that I find quite astonishing, is the publication of Patrick's hand-crafted User Guidelines that can be used free on your own forums. He also includes all the contact templates that can be used when members break the guidelines. The fact that they are free to use elsewhere is a testament to how useful this book is to anyone working with online communities. I'm sure that everyone from beginner (which is where I fall) to advanced will appreciate the detailed and accurate information that's contained inside.

One day, I'm sure I'll tinker with the idea of creating a forum to run alongside my site, a place where people can come, talk, listen and enjoy, and when that time comes, I know I'll feel much more capable knowing Patrick's book is part of my collection.
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5.0 out of 5 stars The "awesomely" local guide in a foreign country 4 April 2014
Format:Paperback
This is an awesome resource and a must have for anyone running or moderating an online community.
Patrick has been managing online communities since 2000, and shares his experiences and lessons he's learned over the years. Being a total beginner in a strange world. This book has been my leading star in an otherwise very dark cave... =D
I coulden't have done without it!
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Format:Paperback|Verified Purchase
From the very start you get the impression that Patrick really cares about his communities; that he is prepared to take all manner of flak to protect them, and that he's got most of the t-shirts it is possible for a community manager to get!

The book is clear and easy to understand, is broken down into useful sections that go into good detail with examples and advice on what to do when you experience issues at your community, and has lots of templates you can adapt for use at your site. Setting up or established, it doesn't matter, you'll find something in Managing Online Forums that captures your interest or inspires you to make positive changes to help yourself, your moderator team, and as a result, your membership.

I've gone back to the book time and again and would recommend it to anyone who enjoys building and running forums.

Shaun
Clickfinity.net
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4.0 out of 5 stars Essential Guide for Online Communities 13 Jun 2013
Format:Paperback
I found this book some years ago in a book shop in Manila, whilst generally browsing. At that time, I had been moderating an online community for the old dice game, yahtzee, called freethedice.com. I had really no idea what I was doing. Things are easy when they are going well but it is very easy to be too "nice" but being a manager is not just about being nice.

Patrick's book has helped with the more difficult aspects of running a community which is to have the confidence to make tough decisions when there are people who threaten the community, which they will.

The book offers great advice on how to handle specific situations, general background advice based on his extensive experience of running many online communities and also contains templates illustrating some ways you might communicate with your users. This proved essential for me and later for friends who I recommend the book to when they were running their sites. The book is neatly organised so also serves as a good reference guide and is never far away from my desk.

Patrick also actively participates on facebook and his own communities and has been kind enough to respond to my questions on certain topics.

The book is definitely worth reading and keeping nearby.
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By TommyT
Format:Paperback
Bought this book a couple of weeks back, finally arrived 3 days ago.

I've been following Patrick for a couple of months now ([...]) and he is literally what you'd call a self made man. Everything he's got, everything he's achieved and accomplished he's worked hard for it for many, many years.

Most online community managers, once they become 'successful' they generally go into consulting, charge ridiculously over-priced fees basically to tell you...... pretty much the same as what Patrick would tell you for free. Through his blogs, through Q&A's, and exactly the same as what Patrick tells you through his book.

For £17-ish you get Patrick's life-long experience, knowledge and expertise and there's not much he can't tell you that these £5,000-ish online community manager consultants can. Patrick started from a young age and he's owned successful communities, failed communities, he's been through it all trial & error so you don't have to.

The book is titled Managing Online Forums but don't take that at face value - his methods and strategies work for all online communities. One point he stresses is that a forum is not a community, a forum is one type of platform that a community can form on.

Whether you're a veteran online community manager, whether you're wanting to go into social media (a post of Patrick's comes to mind here: managers of online forums are real social media experts), or like me - a new budding entrepreneur who wants to bulk up his arsenal of knowledge to heighten chances of success through learning and deploying real tried & tested strategies with a reduced risk of trial & error - this book is for you.
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Most Recent Customer Reviews
5.0 out of 5 stars Absolutely brilliant, a real help with working on details for managing...
Having been running online communities since 2007, and having had quite a lot of varied experience on different forums in moderator/administrative positions, I felt that when... Read more
Published 16 months ago by Briggers810
5.0 out of 5 stars very good book
As i said this is a very good, i could go on, but its well worth the money and generally a very good book. Read more
Published 18 months ago by mark
5.0 out of 5 stars Managing Online Forums: Everything You Need to Know to Create and Run...
This book is simply fantastic.
It met all my expectations.
With a very plain and easy to follow language, and without going too deep into technical concepts, it provides... Read more
Published on 29 Feb 2012 by Gidu
5.0 out of 5 stars An invaluable book for anyone starting up their own on-line forum
This book is nothing short of magnificent. I have recently started up my own on-line forum, and this book has become my *bible*. Read more
Published on 4 May 2010 by J. Jefford
3.0 out of 5 stars Pretty decent but skims in some bits
A very good book for those who are just starting out with online forums but I feel the author is a little overcome with his own style of forum moderating and fails to present... Read more
Published on 27 April 2009 by P. J. Dixon
5.0 out of 5 stars Fascinating
I bought this book as I am new to managing an online community for the company I work for in the UK. Read more
Published on 11 Feb 2009 by Mrs K A Rowland
5.0 out of 5 stars Must-have community book, even for experts!
This is a fantastic book and a must-buy for anyone in online community management. Although it is concerned with message boards (or discussion forums) primarily, it gives an... Read more
Published on 28 Jan 2009 by C. Archer
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