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Managing Maintenance Error: A Practical Guide [Paperback]

James Reason , Alan Hobbs
4.4 out of 5 stars  See all reviews (5 customer reviews)
RRP: 20.00
Price: 14.00 & FREE Delivery in the UK. Details
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Book Description

8 May 2003
After reviewing the types of error and violation and the conditions that provoke them, the author sets out the broader picture, illustrated by examples of three system failures. Central to the book is a comprehensive review of error management, followed by chapters on: managing person, the task and the team; the workplace and the organization; and creating a safe culture. It is then rounded off and brought together, in such a way as to be readily applicable for those who can make it work, to achieve a greater and more consistent level of safety in maintenance activities.

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Managing Maintenance Error: A Practical Guide + The Field Guide to Understanding Human Error + Managing the Risks of Organizational Accidents
Price For All Three: 52.75

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Product details

  • Paperback: 198 pages
  • Publisher: Ashgate Publishing Limited (8 May 2003)
  • Language: English
  • ISBN-10: 075461591X
  • ISBN-13: 978-0754615910
  • Product Dimensions: 1.5 x 15.3 x 22.8 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Bestsellers Rank: 372,293 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Inside This Book (Learn More)
First Sentence
If some evil genius were given the job of creating an activity guaranteed to produce an abundance of errors, he or she would probably come up with something that involved the frequent removal and replacement of large numbers of varied components, often carried out in cramped and poorly lit spaces with less-than-adequate tools, and usually under severe time pressure. Read the first page
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Customer Reviews

4.4 out of 5 stars
4.4 out of 5 stars
Most Helpful Customer Reviews
1 of 1 people found the following review helpful
5.0 out of 5 stars Best book I have read this year and worth it! 25 Oct 2009
If you work in a hazardous industry then this is the book for you.
It tells you why errors occur and gives you strategies for managing them so that they do not realise their potential.
It is written in an easy to read, clear, concise manner.
This is an excellent book well worth reading. If you are a manager, need maintenance in your area or arrange maintenance then this book will become your bible.
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1 of 1 people found the following review helpful
5.0 out of 5 stars Human Error Theory 17 Oct 2008
This is a wonderful book, both academic, but not too far into the linguistics of psychology to lose the ordinary reader. It explains Reason's Human Error Theory, to enable the reader to fully understand how mistakes can occur, and gives a decision tree to illustrate how the error theory can be used within a Just Culture. There have been criticisms made of the decision tree, but it does work well, giving a clear platform for professionals who deal with error.
The book also looks at risk, and ways that can be mitigated within an organisation - and is a must for those who want to ensure that their organisation isn't featured in the next "disaster" story.
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Format:Paperback|Verified Purchase
Although based around aircraft maintenance,the approach to human error can be transferred across to other maintenance disciplines.Overall a very good starter book towards understanding why maintainers can make mistakes or errors.
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5.0 out of 5 stars Human Error 14 July 2013
Format:Paperback|Verified Purchase
I fantastic read for people who are interested in understanding the reasons for human error and then applying that knowledge to improve the reliability and availability of their assets.

A real riveting read!
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3.0 out of 5 stars Managing Maintenance Error: A Practical Guide 19 Jan 2013
By greg
Format:Paperback|Verified Purchase
Not very informative. The "practical guide" is not what I was expecting as guide. Should be more practical for to be understandable by simple people. I do the course of Human Factors for Maintenance and I was expecting to find useful information for the presentations.
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