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Managing Airports: An International Perspective [Hardcover]

Anne Graham
5.0 out of 5 stars  See all reviews (1 customer review)

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Book Description

29 Aug 2003
Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innovative insight into the processes behind running a successful airport. It contains examples and case studies from airports all over the world to aid understanding of the key topic areas and to place them in a practical context.

The book:

* tackles the key airport management issues related to economic performance, marketing and service provision within the context of the industry's wider development
* systematically considers the impact that airports have on the surrounding community, from both an environmental and economic viewpoint
* analyses the contemporary trends towards privatization and globalization that are fundamentally changing the nature of the industry

Accessible and up-to-date, Managing Airports second edition, is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry. Airport case studies include those from BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.

* Revised second edition which reflect huge changes in airports management today in the light of disasters such as 9/11
* Comprehensive text which considers all the key economic, marketing and planning issues related to airport management
* International case studies

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Product details

  • Hardcover: 292 pages
  • Publisher: A Butterworth-Heinemann Title; 2 edition (29 Aug 2003)
  • Language: English
  • ISBN-10: 0750659173
  • ISBN-13: 978-0750659178
  • Product Dimensions: 1.7 x 16.5 x 23.4 cm
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Bestsellers Rank: 1,091,592 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Product Description


"This book addresses many crucial and challenging issues in the development of airports. It does so in a way which is both authoritative and accessible to a broad range of readers. It is admirably lucid and yet at the same time takes the reader quite a long way into the problems involved in managing airports. The comparisons presented are especially useful."

Pat Hanlon, Senior Lecturer, University of Birmingham, UK.

"This book addresses the key management issues
facing airport companies today; it is both comprehensive and readable"

Stuart Condie, Director of Economics and Regulation, BAA plc, UK.

"This second edition of Dr Graham's book offers an updated, comprehensive and thorough analysis of the major challenges faced by the airport industry post-11 September. A stimulating read for students and practitioners."

Dr Andreas Papatheodorou, School of Management, University of Surrey.

"An incisive, timely, flawlessly organised and impeccably researched examination of the global airport industry. Ideal for professionals and students alike ... this book integrates all the key issues concerning airport management into one accessible text."

Professor Brian Graham, School of Environmental Studies, University of Ulster

"Essential reading for anyone who is interested in having a comprehensive overview of the issues involved in managing airports at a time of great change in the industry."

John Burke, Chief Executive, Aer Rianta

"This is a comprehensive international analysis of airports in an era of competition, privatization and environmental concern. Dr Graham's book is invaluable to the airport manager and the economic analyst in assessing rapid change in the airport sector."

Dr Sean Barrett, Senior Lecturer, Trinity College Dublin, and member of the editorial board of the Journal of Air Transport Management

"Managing airports has grown as a discipline from the operational to a much more sophisticated approach, with the need for airports to develop in a sustainable way whilst delivering economic and business growth. Anne Graham's book is a very comprehensive analysis."

Geoff Muirhead, Chief Executive, Manchester Airport

"Dr Anne Graham MTS has generated one of the most interesting books in airport management. 'Managing Airports' is the first book that provides an accessible but comprehensive account of key airport management issues. ... 'Managing Airports' provides a comprehensive in-depth study of the modern international airport industry and should be read by practitioners, academics and students of transportation, tourism and planning alike."

Dr Dimitrios Buhalis FTS, University of Surrey - Tourism, Issue 111, Winter 2001.

From the Publisher

'Managing Airports':* considers the key airport management issues related to economic performance and service provision within the context of the industry's wider developments* assesses the relationship between the airport customer and the role of airport marketing* systematically considers the impacts that airports have on the surrounding community and the associated planning implications* places emphasis on the commercial and planning areas at strategic level, rather than the operational and technical aspects* contains several airport examples and case studies from all over the world to aid understanding of the key topic areas - putting them in a practical contextAirport case studies include those from: BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA. --This text refers to an out of print or unavailable edition of this title.

Inside This Book (Learn More)
First Sentence
Airports are an essential part of the air transport system. Read the first page
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Front Cover | Copyright | Table of Contents | Excerpt | Index
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5 of 6 people found the following review helpful
5.0 out of 5 stars Thank goodness for Ms Graham! 21 Nov 2002
At last someone has grabbed the nettle and come up with a first rate tome on this most important of subjects.I can't be the only one who has fruitlessly scoured the bookshop and library shelves in the hope of finding a volume worthy of our interest.This copiously illustrated and superbly researched work makes a thrilling read, as it takes you deep into this elusive but highly rewarding subject. I look forward with baited breath for more from the witty and talented Ms Graham. Bravo!
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