- Spiral-bound: 230 pages
- Publisher: Empire Publications Ltd (1 Dec 2001)
- Language English
- ISBN-10: 1901746151
- ISBN-13: 978-1901746150
- Product Dimensions: 29 x 22.4 x 2.2 cm
- Average Customer Review: 4.0 out of 5 stars See all reviews (5 customer reviews)
- Amazon Bestsellers Rank: 1,614,584 in Books (See Top 100 in Books)
- See Complete Table of Contents
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Product Description
Product Description
Ever wondered how to carry out business planning, deal with customers, analyse business requirements, design IT systems and manage finance and property? This handbook will provide you with systems for dealing with all of these potential problem areas in a logical and systematic manner. Conforming to UK National Management Standards and meeting the requirements of NVQ Management Levels 3, 4 and 5, information Technology manager David Miller has brought together checklists aimed at anyone managing customers, projects and staff. From professionals with a good knowledge of the processes involved, to students starting out, 'The IT Manager's Handbook' is a valuable resource accessible to non-IT organisations, colleges, businesses and other organisations. This is a fully portable, readily available and comprehensive source of reference material to help you meet the increasing demands placed on today's IT Manager.
From the Publisher
Ever wondered how to carry out business planning, deal with customers, analyse business requirements, design IT systems or even manage finance and property? This handbook will provide you with systems for dealing with all of these potential problems in a logical and systematic manner.
Conforming to UK National Management Standards and meeting the requirements of NVQ Management Levels 3, 4 and 5, Information Technology manager David Miller has brought together checklists aimed at anyone managing customers, projects and staff. From professionals with a good knowledge of the processes involved, to students starting out, The IT Manager’s Handbook is a valuable resource accessible to non-IT organisations, colleges, businesses and other organisations. This is a fully portable, readily available and comprehensive source of reference material to help you meet the ever-increasing demands placed on today’s IT Manager. This volume includes checklists and systems for the following: BUSINESS PLANNING
CUSTOMER COMMUNICATION
PROJECT PLANNING AND MANAGEMENT
BUSINESS ANALYSIS
SYSTEM SPECIFICATION AND PRODUCTION
PACKAGES, TENDERS AND CONTRACTS
STAFF MANAGEMENT
ADMINISTRATION, FINANCE AND PROPERTY
NATIONAL MANAGEMENT STANDARDS
ACCOUNTANCY TERMS
IT TERMS
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Customer Reviews
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Most Helpful Customer Reviews
5.0 out of 5 stars
Very practical set of checklists for any manager,
By Sarah Shaw (London) - See all my reviews
This review is from: The IT Manager's Handbook: A Guide for IT Professionals and Students (Spiral-bound)
I think this book is fantastic. Its usefulness lies in it simplicity and comprehensiveness, which means you can apply it to most managerial tasks you might encounter. I am not an IT manager, but I have used many of the general sections of the book such as the Staff Management and the Project Planning chapters. What it is able to do is give a comprehensive list of questions to ask in each of the specific topics, which enables you to be confident in knowing that nothing has been forgotten. It is the kind of book that all managers should have to hand during their whole career, to dip in and out of as new challenges (and old ones) arise. It definitely helped me to implement good procedures in my work place. I also think it would be incredibly useful for any trainee manager in any industry and a tool to help them learn & understand the challenges they will face.
5.0 out of 5 stars
Save yourself a lot of time and money and buy this book,
By A Customer
This review is from: The IT Manager's Handbook: A Guide for IT Professionals and Students (Spiral-bound)
This is possibly the clearest guide through today's minefield of management speak. Modern management techniques are often shrouded in mystery - this book makes things clear, concise and straightforward. Been to a management conference and come away confused? Save that thousands and spend a day or two working through the checklists here. David Miller has produced possibly the best business book I have ever read at a price and in a format that makes it a must.
5.0 out of 5 stars
Everything you'll ever need to keep your business on track,
By A Customer
This review is from: The IT Manager's Handbook: A Guide for IT Professionals and Students (Spiral-bound)
This handbook has everything you need to keep any business on the straight and narrow. Designed specifically for the British market its strengths are its simplicity and its jargon busting. There's no need to get bogged down in daft Americanisms as everything is explained clearly without recourse to psycho-babble. If you run a business, or you're a business student wanting to know which steps to take to avoid disaster, this is the book for you whether that business involves IT or not. Buy it, at this price it's a bargain!
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