Reading this slim book is like being given a privileged account of how the Magic Circle do their tricks. David Greatbatch and Timothy Clarke analyse the performances of a handful of the world's leading business gurus, and see some startling patterns in the kind of stories they tell, the way they structure their remarks and the careful handling of the audience.
Since I work as a speechwriter, I was familiar with lots of the stuff, but I'd never seen top gurus in action, I couldn't comment on how it worked. (I've since looked them up on YouTube, which has been useful) The authors compare the techniques to those of politicians and preachers, with some surprising results. I've just flicked over to see a video by Tony Robbins in which he tells a stirring tale about how Sylvester Stallone got into the movies - it turns out on the Wikipedia page that the story was made up. It illustrates how the selection of material is geared to entertainment, humour and keeping the audience engaged. Greatbatch and Clark show how the gurus establish their credibility and manage their 'customers'.
I've been familiar with Max Atkinson's work on political rhetorical techniques for many years, earlier this year I read Trevor Pinch and Colin Clark's The Hard Sell, which also mentions Atkinson's theories in the context of market traders. These three companion volumes provide a comprehensive account of the public speaker's toolbox.
It's a indispensable piece of work for anyone who wants to get into the speaking business, unfortunately it is spoiled a little by repetition of the same examples and some sloppy editing.