Ken Blanchard went on to become the management guru of the 90s, writing countless books that can be found right here on Amazon. However, this text book is where is all began. I call it a text book because it is. This text has been used and is still used in management schools around the nation. Written with Hersey and Johnson, this book is the definitive foundation text on how to manage organizational behavior as it pertains to managing people. Following are a couple key points:
1) Diagnosis: It is a manager's job to modify their management style to employee needs. Evaluting employee needs and corresponding management styles can be easily done using Situational Leadership tools (found in book).
2) Intervention: Performance can be managed using the fundamental postive reinforcement psychology. Further, by consciously indentifying needs, performance can be improved more rapidly.
3) Evaluation: If behavioral change does not occur, the individual may not be in the right role.
This sounds dry and obvious by today's standards, but it wasn't when the first edition of this book was published (1980s). Further, most modern organiztional and management theory is based on this book. There is still gold to dig from its pages.