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Customer Reviews

4.7 out of 5 stars15
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on 23 December 2013
this book is fantastic, really good for people who are studying management not just at university, college as well will help people understand basic concepts.. really great helped me
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on 3 February 2014
It not just an other book on OB. It is a complete library on the subject! Good value for money as used, but expensive if you want to buy it brand new.
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on 21 December 2012
Happy with my purchace, realy good, well kept book.
It did help me to pass my exam, got all information needed.
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VINE VOICEon 3 January 2016
Excellent, bought it for my son who is studying for a degree in 'Marketing' at University.
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on 11 August 2014
Very good book I would recommend it to all business students !
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on 29 January 2015
Book excellent for Tourism and Travel Management students.
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on 17 August 2014
It's meet all area I needed to look at. Thank you.
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on 21 November 2014
Very useful book good delivery time too
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on 19 August 2010
This book is exactly what I needed and more. I thoroughly recommend it to those who would like to get a better understanding of business processes and management.
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on 22 May 2016
Great help this book, get it.
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