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The Management of Hotel Operations
The Management of Hotel Operations
Peter Jones , Andrew Lockwood
Average Customer Review: 5.0 out of 5 stars  See all reviews (1)
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1. Understanding Hotel Operations. 2. Managing in the Hotel Business. 3. Protecting Assets. 4. Improving Employee Performance. 5. Managing Demand and Supply. 6. Increasing Income. 7. Managing Customer Service. 8. Improving Productivity. 9. Managing Quality. 10. Managing The Key Result Areas.  Read More

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