These are the most frequently used words in this book.
1992
1993
1994
1995
1996
1997
academic
adopt
adopted
adoption
advocates
although
analysis
benchmarking
benefits
best
better
between
budgeting
business
change
claims
colleges
costs
data
decision
different
education
effective
even
evidence
example
fads
failure
goals
good
government
higher
ideas
implementation
important
innovation
institutional
institutions
lead
less
likely
making
management
managers
may
mbo
might
must
need
new
number
objectives
often
organizational
organizations
others
outcomes
part
people
percent
performance
planning
ppbs
practices
problems
process
programs
quality
rather
reengineering
results
sector
should
social
state
strategic
structure
study
success
successful
support
system
technique
technology
things
time
tqm
universities
use
used
values
work
years
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