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Management in 10 Words [Paperback]

Terry Leahy
4.6 out of 5 stars  See all reviews (49 customer reviews)
RRP: 8.99
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Book Description

14 Mar 2013

In his fourteen years as CEO of Tesco, Sir Terry Leahy not only turned the company into the largest supermarket chain in the UK but also transformed it into a global enterprise. As a result, Sir Terry is now one of the world's most admired business leaders, widely acclaimed for his drive, flair and no-nonsense approach.

In Management in 10 Words he draws on his experience and expertise to pinpoint the ten vital attributes that make successful managers and underlie great organisations, explaining:

- Why initial failure often leads to ultimate success.

- Why profits stem from a company's values, not its day-to-day business.

- Why competition should always be welcomed.

- Why simplicity leads to innovation.

- Why trust is the bedrock of effective leadership.

The result is an inspiring, thoughtful and supremely practical guide that will prove invaluable to all managers in all types of organisation.

Frequently Bought Together

Management in 10 Words + Leadership: Plain and Simple (Financial Times Series)
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Product details

  • Paperback: 336 pages
  • Publisher: Random House Business (14 Mar 2013)
  • Language: English
  • ISBN-10: 1847940919
  • ISBN-13: 978-1847940919
  • Product Dimensions: 19.4 x 12.8 x 2.4 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (49 customer reviews)
  • Amazon Bestsellers Rank: 126,759 in Books (See Top 100 in Books)

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Product Description


"Should be required reading for anyone running a business, or indeed any organisation" (Chris Blackhurst Evening Standard)

"An insight into Sir Terry's influences, his management style, the techniques he used to deliver results and his recollections on the genesis of some of his numerous achievements - Management in 10 Words is a revelation" (The Grocer)

"This is the authentic voice of the man . the nearest any outsider is likely to get to understanding what motivated one of Britain's most successful businesspeople" (Financial Times)

"The most inspiring autobiography you will read this year" (Daily Mail)

"Enlightening" (Independent)

Book Description

The former CEO of Tesco shows how to succeed in business

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

Most Helpful Customer Reviews
9 of 9 people found the following review helpful
5.0 out of 5 stars Good advice for all business leaders 14 July 2012
By Liz T
Format:Hardcover|Verified Purchase
I bought this book out of curiosity as I wanted to know how Tesco went from being a low end supermarket to a highly successful business, and the envy of its competitors. It was worth the investment. This book is extremely well written and very readable (not all business books are). Although primarily the story of Tesco's rise in fortunes, it also provides common sense advice for all businesses. For some businesses it will be more difficult to gather customer data, but we can all value our customers and staff. One of the key messages I took from this book was 'what is the noble objective of my business (Terry asked `what is Tesco for?' - page 42). This made me think about my own business and has helped me to focus on the emotional benefit to my clients rather than just the rational one. This book also demonstrates the value to customers, staff and the bottom line of good leadership. A good lesson for all leaders!
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20 of 22 people found the following review helpful
Leahy's book should be read by all managers, whatever their industry. The principles he espouses in his "10 words", all illustrated with practical examples from his Tesco experience, are universally applicable. If you place them in context of your own organisation, you'll readily recognise how well or otherwise you're following them, and the resultant effects.

It's a very easy read too - plain English to demonstrate plain answers.

Recommendation for big organisations, public and private sector ... cut a day off your management consultancy spend and leave 100 copies of this book around your office instead.
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2 of 2 people found the following review helpful
By Robert Morris TOP 500 REVIEWER
The most substantial benefit from this book is derived from what Terry Leahy shares so generously from his personal as well as professional experiences as the former CEO of one of the world's largest, most successful corporations. Almost immediately, he establishes and then sustains a direct, personal, at times almost confidential rapport with his reader. As he would be the first to point out, no matter what any ten words are selected (including his), they are essentially meaningless in the absence of appropriate behavior.

As for Leahy's ten words (i.e. truth, loyalty, courage, values, act, balance, simple, lean, compete, and trust), others of comparable meaning and significance (e.g. authenticity and integrity) could probably have served just as well but that's not the point. Leahy's key insight is that the values one affirms must be in total alignment with how one behaves, especially in relationships with those for whom one is directly responsible. Long ago, Leahy realized that he could not manage others effectively unless and until he understood how to manage himself.

He devotes a separate chapter to each of his ten core values, introducing each with a brief but remarkably precise explanation of the essence of the given value. For example, for Chapter 3: "Good strategies need to be bold and daring. People need to be stretched as they can do more than they think. Goals have to cause excitement, and perhaps just a little fear. Above all, they need to inspire, and present an organization with a choice: have these great ambitions, or remain as you are." And then for Chapter 7, "Change in any fast-moving, fast-growing company is not easy. My solution is quite simple: to make things simple. Simplicity is the knife that cuts through the tangled spaghetti of life's problems.
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10 of 12 people found the following review helpful
5.0 out of 5 stars Quality belies naff title 1 July 2012
Format:Hardcover|Verified Purchase
I normally avoid like the plague management books with titles like this. I get tired with autobiographies which usually dwell on the achievements of the individual who writes a book about themselves. But I saw Terry Leahy at the Hay Festival and the thoughtfulness of his character persuaded me to make an exception.

Terry Leahy does, of course, draw in the main on his own experience. It is true that he describes how he took Tesco's who, in the early 1990's was a struggling supermarket way behind the leading supermarket, Sainsbury's, and nowhere near the icon of retail, Marks and Spencers, to a leading international retailer 6 times bigger than any British competitor. He does not do false modesty but he does credit others for the incredible progress in that time.

But the redeeming features of the book are his views on the critical issues and his discussion of them.

Of the 10 words the first and the most powerful of all of them is truth. "Organisations the world over are terrible at confronting truth. It is so much easier to define your version of reality and judge success and failure by that." Leahy maintains that the customers are the most reliable guide that any business has. "Putting the customer at the core of everything we did may sound exceptionally obvious - yet how many organisations truly listen to their customers?"
He then goes on to discuss effective ways to really give reign to customers' views and then to act on them.

Loyalty is the second word. Rewarding loyalty, rather than taking it for granted or focussing on new or disloyal customers, is his pitch. Leahy credits the Tesco clubcard - the world's first shopper loyalty card - for much of Tesco's ability to get to know who their customers are and to reward them.
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Most Recent Customer Reviews
5.0 out of 5 stars This guy is a guru.
I suspect Terry Leahy's writing style (admittedly I suspect it was ghost written) is synonymous with his management and communication style. Read more
Published 4 hours ago by Alex
5.0 out of 5 stars Worth a read!
A great book from the former CEO of Tesco who transformed the company from a small supermarket struggling to compete in the UK, to a major global brand. Read more
Published 21 days ago by Amazon Customer
4.0 out of 5 stars A very insightful read
Filled with practical examples of the principles and theories which Terry Leahy clearly holds true, this book provides some food for thought for both managers and non managers... Read more
Published 3 months ago by John-Paul Lane
3.0 out of 5 stars Great insights but you have to dig for them
Some very good thoughts on business and leadership and good insights to creative change and he the customer focus is imperative. Read more
Published 4 months ago by Raymond Warren
3.0 out of 5 stars Not as good as expected
The condition of the book is not as good as expected.
Most of the pages were underlined by highlighter, which was not mentioned.
Published 5 months ago by Judy Kwan
5.0 out of 5 stars Future classic
I'm not a fan of Tescos, let me make that clear from the start. But in a lifetime of working in advertising and marketing I can say that this is the very best book I have read... Read more
Published 6 months ago by Max Quad
5.0 out of 5 stars A must for people keen to boost their business
I devoured this book in a weekend and it's given me confidence in my thought processes, as well as introducing some good ideas. Read more
Published 6 months ago by AlexG
5.0 out of 5 stars First class
Every business manager and student should read this.

Clear simple advice from a top manager.

I saw Leahy speak about 10 years ago and was very impressed. Read more
Published 8 months ago by Cromwell
5.0 out of 5 stars Recommend
I really enjoyed this book. What made it different was that the author was really honest about the challenges as well as the successes. Very easy and enjoyable read.
Published 9 months ago by Duncan Brodie
5.0 out of 5 stars Great Book
A great book. It is one of the best book I have read in years. If u want to understand the most important principles of running a successful enterprise or business this is the book... Read more
Published 10 months ago by sosnios
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