Management in 10 Words and over 2 million other books are available for Amazon Kindle . Learn more
  • RRP: £20.00
  • You Save: £4.00 (20%)
FREE Delivery in the UK.
Only 2 left in stock (more on the way).
Dispatched from and sold by Amazon.
Gift-wrap available.
Quantity:1
Management in 10 Words has been added to your Basket
FREE Delivery on orders over £10.
Used: Very Good | Details
Sold by the book house
Condition: Used: Very Good
Comment: This item will be picked, packed and shipped by Amazon and is eligible for free delivery within the UK
Have one to sell?
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See all 2 images

Management in 10 Words Hardcover – 7 Jun 2012


See all 7 formats and editions Hide other formats and editions
Amazon Price New from Used from
Kindle Edition
"Please retry"
Hardcover
"Please retry"
£16.00
£11.07 £0.01
Audio CD
"Please retry"

Frequently Bought Together

Management in 10 Words + Tough Calls: Making the right decisions in challenging times
Price For Both: £34.99

Buy the selected items together


Product details

  • Hardcover: 352 pages
  • Publisher: Random House Business Books; 1st edition (7 Jun. 2012)
  • Language: English
  • ISBN-10: 1847940897
  • ISBN-13: 978-1847940896
  • Product Dimensions: 16.2 x 3 x 24 cm
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (56 customer reviews)
  • Amazon Bestsellers Rank: 171,031 in Books (See Top 100 in Books)

More About the Author

Discover books, learn about writers, and more.

Product Description

Review

"The most inspiring autobiography you will read this year" (Daily Mail)

"Should be required reading for anyone running a business, or indeed any organisation" (Chris Blackhurst Evening Standard)

"An insight into Sir Terry’s influences, his management style, the techniques he used to deliver results and his recollections on the genesis of some of his numerous achievements – Management in 10 Words is a revelation" (The Grocer)

"Enlightening" (Independent)

"This is the authentic voice of the man … the nearest any outsider is likely to get to understanding what motivated one of Britain’s most successful businesspeople" (Financial Times)

Book Description

The former CEO of Tesco shows how to succeed in business

Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
Search inside this book:

Related Media

 
   

Customer Reviews

4.6 out of 5 stars
Share your thoughts with other customers

Most Helpful Customer Reviews

9 of 9 people found the following review helpful By Liz T on 14 July 2012
Format: Hardcover Verified Purchase
I bought this book out of curiosity as I wanted to know how Tesco went from being a low end supermarket to a highly successful business, and the envy of its competitors. It was worth the investment. This book is extremely well written and very readable (not all business books are). Although primarily the story of Tesco's rise in fortunes, it also provides common sense advice for all businesses. For some businesses it will be more difficult to gather customer data, but we can all value our customers and staff. One of the key messages I took from this book was 'what is the noble objective of my business (Terry asked `what is Tesco for?' - page 42). This made me think about my own business and has helped me to focus on the emotional benefit to my clients rather than just the rational one. This book also demonstrates the value to customers, staff and the bottom line of good leadership. A good lesson for all leaders!
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
2 of 2 people found the following review helpful By Robert Morris TOP 500 REVIEWER on 3 Aug. 2012
Format: Hardcover
The most substantial benefit from this book is derived from what Terry Leahy shares so generously from his personal as well as professional experiences as the former CEO of one of the world's largest, most successful corporations. Almost immediately, he establishes and then sustains a direct, personal, at times almost confidential rapport with his reader. As he would be the first to point out, no matter what any ten words are selected (including his), they are essentially meaningless in the absence of appropriate behavior.

As for Leahy's ten words (i.e. truth, loyalty, courage, values, act, balance, simple, lean, compete, and trust), others of comparable meaning and significance (e.g. authenticity and integrity) could probably have served just as well but that's not the point. Leahy's key insight is that the values one affirms must be in total alignment with how one behaves, especially in relationships with those for whom one is directly responsible. Long ago, Leahy realized that he could not manage others effectively unless and until he understood how to manage himself.

He devotes a separate chapter to each of his ten core values, introducing each with a brief but remarkably precise explanation of the essence of the given value. For example, for Chapter 3: "Good strategies need to be bold and daring. People need to be stretched as they can do more than they think. Goals have to cause excitement, and perhaps just a little fear. Above all, they need to inspire, and present an organization with a choice: have these great ambitions, or remain as you are." And then for Chapter 7, "Change in any fast-moving, fast-growing company is not easy. My solution is quite simple: to make things simple. Simplicity is the knife that cuts through the tangled spaghetti of life's problems.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
20 of 22 people found the following review helpful By David Webb on 17 Jun. 2012
Format: Hardcover
Leahy's book should be read by all managers, whatever their industry. The principles he espouses in his "10 words", all illustrated with practical examples from his Tesco experience, are universally applicable. If you place them in context of your own organisation, you'll readily recognise how well or otherwise you're following them, and the resultant effects.

It's a very easy read too - plain English to demonstrate plain answers.

Recommendation for big organisations, public and private sector ... cut a day off your management consultancy spend and leave 100 copies of this book around your office instead.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
1 of 1 people found the following review helpful By MacF on 16 Aug. 2012
Format: Hardcover Verified Purchase
In common with the reviewers here, I rate Sir Terry Leahy's book "Management in 10 Words" very highly for all the reasons people have already mentioned. In fact, I place it right at the top, alongside Steve Radcliffe's No 1 leadership book on Amazon, "Leadership Plain and Simple".

There are two obvious links here. Both authors are 'ordinary lads' from the North West, Liverpool and Wigan respectively. And both are direct and honest leaders. Their extraordinary contribution to management and leadership is as remarkable as it is inspiring. In Sir Terry's own words, he is a shy and private man, and I am so glad that he has taken the decision to share his noble wisdom and experience with the world through his book.

Whilst the book has been written to share the lessons of success - the simple truths about life, not just business - it tells the real story about Tesco and goes all the way in confronting the negative publicity the company has received over the years for its success. It also demonstrates how the enlightened and disciplined application of capitalism offers abundant solutions for the rising social and environmental challenges we face. I hope that Sir Terry has the opportunity to make as significant a contribution in this direction, and to rescuing our failing economy and institutions, as he has had in his distinguished business career.
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again
10 of 12 people found the following review helpful By M. Hillmann on 1 July 2012
Format: Hardcover Verified Purchase
I normally avoid like the plague management books with titles like this. I get tired with autobiographies which usually dwell on the achievements of the individual who writes a book about themselves. But I saw Terry Leahy at the Hay Festival and the thoughtfulness of his character persuaded me to make an exception.

Terry Leahy does, of course, draw in the main on his own experience. It is true that he describes how he took Tesco's who, in the early 1990's was a struggling supermarket way behind the leading supermarket, Sainsbury's, and nowhere near the icon of retail, Marks and Spencers, to a leading international retailer 6 times bigger than any British competitor. He does not do false modesty but he does credit others for the incredible progress in that time.

But the redeeming features of the book are his views on the critical issues and his discussion of them.

Of the 10 words the first and the most powerful of all of them is truth. "Organisations the world over are terrible at confronting truth. It is so much easier to define your version of reality and judge success and failure by that." Leahy maintains that the customers are the most reliable guide that any business has. "Putting the customer at the core of everything we did may sound exceptionally obvious - yet how many organisations truly listen to their customers?"
He then goes on to discuss effective ways to really give reign to customers' views and then to act on them.

Loyalty is the second word. Rewarding loyalty, rather than taking it for granted or focussing on new or disloyal customers, is his pitch. Leahy credits the Tesco clubcard - the world's first shopper loyalty card - for much of Tesco's ability to get to know who their customers are and to reward them.
Read more ›
Comment Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback. If this review is inappropriate, please let us know.
Sorry, we failed to record your vote. Please try again

Most Recent Customer Reviews



Feedback