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The Managed Heart: Commercialization of Human Feeling (Paperback)

by AR Hochschild (Author) "In a section in Das Kapital entitled "The Working Day," Karl Marx examines depositions submitted in 1863 to the Children's Employment Commission in England ..." (more)

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Product details

Paperback: 330 pages
Publisher: University of California Press; 2nd Revised edition edition (23 May 2003)
Language English
ISBN-10: 0520239334
ISBN-13: 978-0520239333
Product Dimensions: 20.8 x 13.8 x 2.2 cm
Average Customer Review: No customer reviews yet. Be the first.
Amazon.co.uk Sales Rank: 217,071 in Books (See Bestsellers in Books)

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Product Description

Product Description
In private life we try to induce or suppress our emotions through "emotional work". But what happens when this system of adjusting emotions is adapted to commercial purposes? This text examines the cost of this kind of "emotional labour", describing the process as an occupational hazard.

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In a section in Das Kapital entitled "The Working Day," Karl Marx examines depositions submitted in 1863 to the Children's Employment Commission in England. Read the first page

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