Review
"Masterfully written, deep, and thoughtful. The book goes directly to the essential questions of HCI design--what will users seek to accomplish, what understandings will they bring, and how can the system respond to users' needs?"--Jim Foley, Georgia Institute of Technology
Review
"Carroll draws on an impressively large body of research to present the mostthorough treatment yet of a powerful idea: employing scenarios to make sureuser interfaces are designed for the way people actually use things.How much easier the world would be if everybody followed his advice."--Jakob Nielsen, Co-Founder, Nielsen Norman Group, and author of DesigningWeb Usability: The Practice of Simplicity
--This text refers to the
Paperback
edition.