I went ahead and purchased this phone despite reading negative reviews, thinking that they can't all be wrong, however, most turned out to be right, the 2 main problems with this phone is the caller not being able to hear your voice unless you speak directly at the mouthpiece, and I mean directly, move slightly away, and people say, sorry I can't quite hear you can you speak up, or is there a fault, you are very quiet, the othe major problem is the battery life is rubbish, I found myself having to rapid charge spare AAA batteries so as to be able to use the phone just under general use, also the ringer doesn't go very loud at all, so I kept missing calls, the only thing I'd say is going for it, is it's looks, I believe it is Italian, so it certainly scores there on style, but as a phone forget it, I have since bought a BT Freestyle big button handset which is superb.