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Made to Stick: Why some ideas take hold and others come unstuck [Paperback]

Dan Heath , Chip Heath
4.7 out of 5 stars  See all reviews (45 customer reviews)
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Book Description

7 Feb 2008

What is that makes urban myths so persistent but many everyday truths so eminently forgettable? How do newspapers set about ensuring that their headlines make you want to read on? And why do we remember complicated stories but not complicated facts?

In the course of over ten years of study, Chip and Dan Heath have established what it is that determines whether particular ideas or stories stick in our minds or not, and Made to Stick is the fascinating outcome of their painstaking research. Packed full of case histories and thought-provoking anecdotes, it shows, among other things, how one Australian scientist convinced the world he'd discovered the cause of stomach ulcers by drinking a glass filled with bacteria, how a gifted sports reporter got people to watch a football match by showing them the outside of the stadium, and how high-concept pitches such as 'Jaws on a spaceship' (Alien) and 'Die Hard on a bus' (Speed) convince movie executives to invest vast sums of money in a project on the basis of almost no information.

Entertaining and informative by turns, this is a fascinating and multi-faceted account of a key area of human behaviour. At the same time, by showing how we can all use such cleverly devised strategies as the 'Velcro Theory of Memory' and 'curiosity gaps', it offers superbly practical insights, setting out principles we all can adopt to make sure that we get our ideas across effectively.


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Made to Stick: Why some ideas take hold and others come unstuck + Switch: How to change things when change is hard + Decisive: How to make better choices in life and work
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Product details

  • Paperback: 336 pages
  • Publisher: Arrow (7 Feb 2008)
  • Language: English
  • ISBN-10: 009950569X
  • ISBN-13: 978-0099505693
  • Product Dimensions: 19.3 x 12.7 x 2.3 cm
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (45 customer reviews)
  • Amazon Bestsellers Rank: 1,504 in Books (See Top 100 in Books)

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Review

Their analysis is peppered with memorable stories, images and facts ... This book is a gift to anyone who needs to get a message across and make it stick (New Statesman )

This is great for anyone planning a speech or trying to get their message across at work (Psychologies )

The Heaths push beyond what sounds like it should work and explain why it actually does (Time Magazine 20061106)

... an entertaining, practical guide to effective communication. (Publishers Weekly )

Smart, lively . . . such fun to read (Saturday Guardian 20070224)

Book Description

A bestselling communications book that helps ensure what you say is understood, remembered and, most importantly, acted upon

Inside This Book (Learn More)
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Front Cover | Copyright | Table of Contents | Excerpt | Index | Back Cover
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Customer Reviews

4.7 out of 5 stars
4.7 out of 5 stars
Most Helpful Customer Reviews
60 of 64 people found the following review helpful
5.0 out of 5 stars Compelling reading - I got stuck to this book! 12 Sep 2008
By Alex
Format:Paperback
I can't believe I'm the first person to review this book!

It's a shame that this book hasn't found a wider audience. I have seen this book positioned in book shops as a 'business' book. But it's actually a book that is appropriate for absolutely anyone who wants to know how to create more compelling messages. You could be a teacher who wants to make your lessons more memorable or a student who wants to understand what makes urban legends so virally believable.

The authors really practise what they preach. Not only do they tell you how to make your messages more 'sticky' and memorable, but they have written a book that applies their learnings. A great read - thoroughly recommended! So much so that I feel compelled to write a review - so please forgive me as this is my first ever review!
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60 of 66 people found the following review helpful
By Donald Mitchell HALL OF FAME TOP 500 REVIEWER VINE™ VOICE
Format:Hardcover
This is the best book about communications I've read since I discovered Stephen Denning's work on telling business stories. I highly recommend Made to Stick to all those who want to get their messages across in business more effectively.

Imagine if people remembered what you had to say and acted on it. Wouldn't that be great? What if people not only remembered and acted, but told hundreds of others who also acted and told? Now you're really getting somewhere!

Brothers Chip (an educational consultant and publisher) and Dan (a professor of organizational behavior at Stanford Business School) Heath combine to develop Malcolm Gladwell's point about "stickiness" in The Tipping Point. To help you understand what they have in mind, the book opens with the hoary urban tale of the man who ends up in a bathtub packed with ice missing his kidney after accepting a drink from a beautiful woman. That story, while untrue, has virtually universal awareness. Many other untrue stories do, too, especially those about what someone found in a fast food meal.

The brothers Heath put memorable and quickly forgotten information side-by-side to make the case for six factors (in combination) making the difference between what's memorable and what isn't. The six factors are:

1. Simplicity (any idea over one is too many)

2. Unexpectedness (a surprise grabs our attention)

3. Concreteness (the more dimensions of details the more hooks our minds use to create a memory)

4. Credibility (even untrue stories don't stick unless there's a hint of truth, such as beware of what's too good to be true in the urban legend that opens the book)

5.
... Read more ›
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4 of 4 people found the following review helpful
4.0 out of 5 stars An Exercise in Stickiness 8 Jun 2011
By John M. Ford TOP 500 REVIEWER
Format:Kindle Edition
Really quick--before you have time to think--grab a pen and a pad of yellow sticky notes. Yes, they have to be yellow. Write down the following six principles of memorable messages:

1. Simplicity
2. Unexpectedness
3. Concreteness
4. Credibility
5. Emotional
6. Stories

It's a shame you're not in a bookstore right now--you could just tear the definitions right off of the dust jacket. Never mind. Now give yourself a moment to let your irritation pass at the cuteness of the first letters spelling out "success." There it goes. Not so bad, really. No worse than some of those sales management acronyms.

Now put this sticky note up where you work. And think about it for a day or two. Then read this book. I'm not saying buy it, necessarily. But read it. It will help you make your messages mighty and memorable. Tell people I said so. Yell it at them if you have to.
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19 of 21 people found the following review helpful
5.0 out of 5 stars An excellent book for teachers, too 22 Feb 2009
Format:Paperback|Amazon Verified Purchase
I'd recommend this book to any teacher - it's probably 110% more useful than any of the text books you were told to read on your teacher training course!

It's very readable. This is important because teachers (and that includes me) are too busy to find time to wade though dense theoretical texts. Secondly, and this probably shouldn't be surprising given what the book's about, it draws you in and the ideas contained within it are very easy to remember.

The job of a teacher is to explain sometimes really quite tricky ideas in short, sharp chunks, to people who are not always expecially engaged (i.e. teenagers), and then get them to use those ideas. This book explains very neatly how to do that more effectively. The authors' SUCCESs mnemonic (simple, unexpected, concrete, credentialed, emotional, story) is well illustrated and explained in the book and is very easy to remember and apply. Highly recommended.
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Was this review helpful to you?
34 of 39 people found the following review helpful
By Donald Mitchell HALL OF FAME TOP 500 REVIEWER VINE™ VOICE
Format:Hardcover
This is the best book about communications I've read since I discovered Stephen Denning's work on telling business stories. I highly recommend Made to Stick to all those who want to get their messages across in business more effectively.

Imagine if people remembered what you had to say and acted on it. Wouldn't that be great? What if people not only remembered and acted, but told hundreds of others who also acted and told? Now you're really getting somewhere!

Brothers Chip (an educational consultant and publisher) and Dan (a professor of organizational behavior at Stanford Business School) Heath combine to develop Malcolm Gladwell's point about "stickiness" in The Tipping Point. To help you understand what they have in mind, the book opens with the hoary urban tale of the man who ends up in a bathtub packed with ice missing his kidney after accepting a drink from a beautiful woman. That story, while untrue, has virtually universal awareness. Many other untrue stories do, too, especially those about what someone found in a fast food meal.

The brothers Heath put memorable and quickly forgotten information side-by-side to make the case for six factors (in combination) making the difference between what's memorable and what isn't. The six factors are:

1. Simplicity (any idea over one is too many)

2. Unexpectedness (a surprise grabs our attention)

3. Concreteness (the more dimensions of details the more hooks our minds use to create a memory)

4. Credibility (even untrue stories don't stick unless there's a hint of truth, such as beware of what's too good to be true in the urban legend that opens the book)

5.
... Read more ›
Comment | 
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Most Recent Customer Reviews
4.0 out of 5 stars Great ideas, but a bit repetative
A good book, some lovely ideas and great little anecdotes. It is a bit repetitive though - could probably just read the first 10 pages.
Published 1 month ago by Bookworm
5.0 out of 5 stars How to build a proverb
This book is a must for any one who is keen to communicate an idea and wants the idea to be remembered. Read more
Published 2 months ago by Rod Matthews
3.0 out of 5 stars Preaching
This was recommended to us by our tutor as pre- reading for the module of our course and was an interesting read- simple to get into and quite amusing in places
Published 2 months ago by Linda
5.0 out of 5 stars easy read
good stories throughout the book making it entertaining and an easy read, as well as a good approach on how to present an idea to make it interesting.
Published 4 months ago by Cata
4.0 out of 5 stars Great Concept, but many repetitions
Great Concept and idea of a book. Sometimes chapters are a bit too long and the point is already made in the first 10 pages. Still very informative and in some areas inspiring too.
Published 6 months ago by Tarek Negm
5.0 out of 5 stars How to Make Your Ideas Sticky
Persuasiveness has always been a very important aspect of advertising, politics, and a myriad other professions that rely heavily on the opinions and attitudes of others in order... Read more
Published 9 months ago by Dr. Bojan Tunguz
5.0 out of 5 stars Read this
Very impressed by this book which is full of credible stuff back up by good examples. Tappers and hummers is patently true! Ifyou're even tempted, go for it as you won't regret it
Published 12 months ago by Jerpay
5.0 out of 5 stars A clear, insightful copywriting and idea process to follow...
Brilliant read. Gives practical advice for marketers and a clear process to follow, ensuring your messages not only get to the customer, but also 'get through to them'. Read more
Published 12 months ago by Jason D. C. Sullock
5.0 out of 5 stars I love this book!
This book is brilliant for anyone working in communications. It's also extremely enjoyable - it's probably the first factal book that I've ever taken on holiday and have found... Read more
Published 14 months ago by Lynushka Mya
5.0 out of 5 stars Shows You How To Actually Apply Principles
This is an excellent book! The authors have identified those factors that make an idea become viral and the stuff of legend regardless of whether or not its true, correct or even... Read more
Published 14 months ago by Joseph Benn
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