I am in love with this phone, it is absolutely beautiful, the most gorgeous stylish phone I have ever had. Its sleek gold and black lines are superbly designed and it just looks so darn classy in comparison to many of the cheap-looking plastic-y phones currently on the market. If you're familiar with the razr v8 phone you'll know how this works but it also has a few extras- eg, the phone will speak your text messages for you and also your contact list! It also comes with usb port, earphones and a very stylish little case to carry the phone in and protect it from damage. The ringtones are nice- not annoying at all and it has limited internet connectivity which is fine for me as I have a the internet at home so dont really need my phone for that. The keypad is excellent and so easy to use especially in comparison to many touch screens I've tried which either stop working after a while or you end up typing two letters at once! I'm not sure why people complain about the battery life- in my opinion its fine. Anyway, as always with motorola this phone is just that little bit different and unique in its own way which is what I love about it. Basically, if you just want a beautiful, stylish, unusual phone with all the basic features this is the phone for you. If you prefer an all-singing all-dancing phone you'd be better off with an apple or a blackberry as this is more like an elegant old rolls royce than a flashy sporty mercedes. For me, this phone is all I ever need and every time I look at it, I just love it! My only criticism is that the camera is not great quality but for me this is not too much of an issue as I prefer to use a proper camera anyway. All in all, a gorgeous, stylish but more basic phone for those who value class and style over modern gadgetry.