- Hardcover: 700 pages
- Publisher: MICROSOFT PRESS; 2 edition (1 Oct 2005)
- Language English
- ISBN-10: 0735622213
- ISBN-13: 978-0735622210
- Product Dimensions: 23.4 x 19.2 x 5.6 cm
- Average Customer Review: 4.8 out of 5 stars See all reviews (4 customer reviews)
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Amazon Bestsellers Rank:
307,605 in Books (See Top 100 in Books)
- #88 in Books > Computers & Internet > Software & Graphics > Desktop Publishing
- See Complete Table of Contents
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Get an extra £5 when you trade in books worth £10 or more until June 30, 2012. Trade in MCDST Self Paced Training Kit: Supporting Users & Troubleshooting Desktop Applications on Windows Book/CD 2nd Edition: Supporting Users and ... on Microsoft Windows XP (Pro-Certification) for an Amazon.co.uk gift card of up to £0.25, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Find more products eligible for trade-in.
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More About the Authors
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Product Description
Product Description
Ace your preparation for the skills measured by MCDST Exam 70-272—and on the job—with this official Microsoft study guide, fully updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions.
The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers—including a customized learning path that describes how and where to focus your studies.
Maximize your performance on the exam by learning how to:
- Configure, customize, and support Microsoft Office applications, including Microsoft Office Outlook
- NEW—Configure and support Microsoft Internet Explorer, including Pop-up Blocker and other new features
- Troubleshoot usability, customization, and connectivity issues
- Manage application security permissions and settings
- UPDATED—Set up and troubleshoot Windows Firewall and monitor antivirus software
- NEW—Keep your applications current with Microsoft Update and Automatic Updates
Your kit includes:
- 15% exam discount from Microsoft. Offer expires 12/31/10. Details inside.
- Fully reengineered self-paced study guide with expert exam tips.
- Readiness Review Suite featuring 425 questions and multiple testing options.
- Case scenarios and troubleshooting labs for real-world expertise.
- NEW—120-day evaluation version of Microsoft Windows XP Professional Edition with Service Pack 2.
- Fully searchable eBook.
- Microsoft Encyclopedia of Security eBook.
- Microsoft Encyclopedia of Networking, Second Edition, eBook.
About the Author
Walter Glenn is a freelance consultant, writer, and editor in Huntsville, Alabama. He has been working in the computer industry for over a decade and provides solutions for small-to medium-sized businesses. Walter is a Microsoft Certified Systems Engineer and Trainer who specializes in Internet and networking technologies.
Tony Northrup, MCTS, MCSE, CISP, MVP, is a networking consultant and coauthor of Windows Server 2008 Networking and Network Access Protection (NAP).
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Customer Reviews
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
Format:Hardcover
I have been working in IT now for over 7 years and thought it was about time to get some qualifications. I bought this training manual, read through it once, did all the questions and interactive exam simulations and passed both exams first time. The book itself and all the practise questions covered what was required to pass the exam. Very easy to follow.I highly recommend it.
2 of 2 people found the following review helpful
Format:Hardcover|Amazon Verified Purchase
After just over 2 years working in IT support, with the CompTIA A+ and Network+ under my belt, I thought it was time to get some Microsoft certs under my belt to back up my experience.
Just in case you didn't know, the MCDST comprises two exams; 70-271 and 70-272. Pass one, and you're an MCP. Pass both, and you're an MCDST.
Don't assume just because Windows 7 is out, that the MCDST is a dead cert either; many large organisations still have and will continue to use XP for years to come and, unlike the newer M$ certificates, the MCDST will never expire (newer certs expire when support for the relevant OS expires).
The MS Press books are the de-facto texts for the MCDST exams. The book is well laid-out, clear, and has few errors. The end of chapter review questions are quite good, though the readiness questions on the accompanying CD leave a little to be desired; they are poorly worded and littered with grammatical and spelling errors. If you're after review questions only, I would look at an Exam Cram book; if it's a good overview of material you want, then get this book.
Just in case you didn't know, the MCDST comprises two exams; 70-271 and 70-272. Pass one, and you're an MCP. Pass both, and you're an MCDST.
Don't assume just because Windows 7 is out, that the MCDST is a dead cert either; many large organisations still have and will continue to use XP for years to come and, unlike the newer M$ certificates, the MCDST will never expire (newer certs expire when support for the relevant OS expires).
The MS Press books are the de-facto texts for the MCDST exams. The book is well laid-out, clear, and has few errors. The end of chapter review questions are quite good, though the readiness questions on the accompanying CD leave a little to be desired; they are poorly worded and littered with grammatical and spelling errors. If you're after review questions only, I would look at an Exam Cram book; if it's a good overview of material you want, then get this book.
3 of 4 people found the following review helpful
Format:Hardcover
The software package in this book contains two discs, The disc showing in the window is MCDST Self Paced Training Kit (Exam 70-272):Supporting Users & Troubleshooting Desktop Applications on Microsoft Windows XP, Second Edition. The second disc is Microsoft Windows XP with service pack 2.
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