This film is probably quite disturbing to anyone who watches it (that is, whatever their beliefs may be about the miraculous, or about Lourdes in particular). A young woman goes to Lourdes. She is sceptical, suffering from Multiple sclerosis, lonely, observant, and wanting what other young women of her age want from life. Since she is in a wheelchair, she has 'carers' or escorts, who wheel her around, but these escorts are young people who have their own preoccupations. They chat and flirt as though she is not there (after all she is literally on a 'different level' from them). The escorts' behaviour both dehumanises this young woman, and at the same time stirs her wish to participate in these normailities of life. Despite her emotional detachment and her pain at being ignored, she is aroused to hope that perhaps ... just perhaps ... she might be one of those rare Lourdes visitors who is healed. Then the film takes one of its many unexpected and disturbing turns. These turns can seem sequentially to confirm secular scepticism and then to confirm faithful hope, and then to give comfort to neither. Ultimately, and speaking for myself, the film carried this lesson, that if our role is to care for other people (whether in a caring profession or as a volunteer), this means taking the people we care for seriously. It does not mean treating them as though they were background scenery or lacking in hopes, fears and the need for human engagement. The supernatural backdrop to this film (such as it is) is not therefore its main theme. This is a human story and a painful object lesson.