From the Author
Practical insights into company culture
I wrote 'Living Culture' because I wished I had found a book like it when I started out running KPMGs global culture change process back in early 1997. In my experience, few books on the subject of culture offer practical advice or in-depth examples that help people develop their day-to-day approach to cultural issues in their own organisations. 'Living Culture' draws heavily on my experiences of bringing about culture change at KPMG, a global professional services firm, as well as my wider experience as a management consultant. Its aim is to provide readers with what they need to strengthen the culture of their own organisations: a clear framework for understanding culture, practical ideas, tools and techniques, and the learning gained from first-hand experience.
I am keen to dispel the myth that culture is a touchy-feely, mysterious thing, and for this reason, have kept the text free of the usual management jargon and focused on the practicalities of what can be done. I have also related many in-depth, real-life examples and approaches. 'Living Culture' is based on sound theory, but is presented in a readable way that I hope will make it an enjoyable as well as an informative read.
Every organisations culture is unique, so 'Living Culture' avoids generic, cook-book style approaches and aims to help people develop tailored solutions which will work in their own organisations. Although the book tells the story of culture change at KPMG, a global organisation with over 100,000 people, the lessons to be learned are applicable to any organisation, whether it is large or small, whether it is in business or not.
'Living Culture' will be of interest to managers and leaders everywhere, especially those involved in change, as well as management consultants, business school students and those interested in business strategy or organisational psychology. In short, 'Living Culture' is intended for anyone who wants to better understand organisational culture and how to change it.