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Not Adjustable, Not Fit for Purpose
on 8 May 2014
Bought this Little Tikes Tyre Swing to fit a Little Tikes Swing Set as the marketing material says it fits any swing set or tree (and so you'd certainly expect it to fit their own swing set). It doesn't. The box said it was an adjustable swing but then had a sticker over this - it isn't adjustable and the ropes are too long so the swing hangs an inch from the ground (in contrast the marketing material shows two children comfortably sitting on the swing with their legs hanging below which is not possible). Rang Little Tikes expecting them to be able to send them a part to adjust it however they were not helpful saying that the retailer misold me an item that isn't fit for purpose and so my issue is with them. So they admitted the product isn't fit for purpose and is wrongly advertised but wouldn't rectify this, still continuing to manufacture, advertise and sell a product that doesn't work.