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No it is not normal. The contents of the packet should be a dry powder and shake out to leave nothing stuck to the packet.
11 Jun 2014 by Micky S
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It is in powder form. They say to use it every month but I use it when I think there is a slight smell about every two months.
12 Mar 2014 by gs kent
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Not a clue on this sorry I'd recommend searching the internet for that answer
18 Apr 2014 by Gemma D.
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