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This isn't a powder but a wet substance that I had to scrape off the packet , I couldn't pour it out - is this normal? 11 Jun 2014
No it is not normal. The contents of the packet should be a dry powder and shake out to leave nothing stuck to the packet.
It is in powder form. They say to use it every month but I use it when I think there is a slight smell about every two months.
Not a clue on this sorry I'd recommend searching the internet for that answer
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