Likeable Social Media and over one million other books are available for Amazon Kindle . Learn more


or
Sign in to turn on 1-Click ordering.
or
Amazon Prime free trial required. Sign up when you check out. Learn more
More Buying Choices
Have one to sell? Sell yours here
or
Get a £2.75 Amazon.co.uk Gift Card
Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)
 
 
Start reading Likeable Social Media on your Kindle in under a minute.

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks) [Paperback]

Dave Kerpen
4.8 out of 5 stars  See all reviews (13 customer reviews)
RRP: £15.99
Price: £12.15 & this item Delivered FREE in the UK with Super Saver Delivery. See details and conditions
You Save: £3.84 (24%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In stock.
Dispatched from and sold by Amazon.co.uk. Gift-wrap available.
Want guaranteed delivery by Saturday, May 26? Choose Express delivery at checkout. See Details

Formats

Amazon Price New from Used from
Kindle Edition £9.11  
Paperback £12.15  
Trade In this Item for up to £2.75
Trade in Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks) for an Amazon.co.uk gift card of up to £2.75, which you can then spend on millions of items across the site. Trade-in values may vary (terms apply). Find more products eligible for trade-in.

Frequently Bought Together

Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks) + Working the Crowd: Social Media Marketing for Business + The New Rules of Marketing & PR: How to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers ... & PR: How to Use Social Media, Blogs,)
Price For All Three: £29.75

Show availability and delivery details

Buy the selected items together


Product details

  • Paperback: 272 pages
  • Publisher: McGraw-Hill Professional (1 July 2011)
  • Language English
  • ISBN-10: 0071762345
  • ISBN-13: 978-0071762342
  • Product Dimensions: 23 x 15.8 x 1.7 cm
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Bestsellers Rank: 1,266 in Books (See Top 100 in Books)
  • See Complete Table of Contents

More About the Author

Dave Kerpen
Discover books, learn about writers, and more.

Visit Amazon's Dave Kerpen Page

Product Description

Product Description

THE NEW YORK TIMES AND USA TODAY BESTSELLER!

The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE.

A friend’s recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther—and faster—than ever before.

LIkeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word.

Praise for Likeable Social Media:

“Dave Kerpen’s insights and clear, how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant.”
Jim McCann, founder of 1-800-FLOWERS.COM and Celebrations.com

“Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world.”
Seth Godin, author of Poke the Box

Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications. Being human—being likeable—will get you far.”
Scott Monty, Global Digital Communications, Ford Motor Company

“Dave gives you what you need: Practical, specific how-to advice to get people talking about you."
Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking

About the Author

Dave Kerpen is cofounder and CEO of Likeable Media, an award-winning social media and word-of-mouth marketing firm with offices in New York, Boston, and Chicago.


Inside This Book (Learn More)
Browse Sample Pages
Front Cover | Copyright | Table of Contents | Excerpt | Index
Search inside this book:

Suggested Tags from Similar Products

 (What's this?)
Be the first one to add a relevant tag (keyword that's strongly related to this product)
 

Your tags: Add your first tag
 


Customer Reviews

3 star
0
2 star
0
1 star
0
Most Helpful Customer Reviews
11 of 11 people found the following review helpful
Format:Paperback
I own a local professional service and have a FB page which has very little interaction from my fans. I wanted to find out how to use my page effectively for my business and in the past few months I have read many books on social media but none of them has helped me so far. Sure, all the authors advocate having a Facebook page and go on about how, if you don't have a FB page, you're not taking advantage of the power of social media. Yet few of them show you how to actually harness this power. It's frustrating to say the least.

Likeable Social Media is the most informative book I've read on the subject so far and I wish I had bought this book first. It would have saved me a lot of money and frustration. Yes, a lot of what it talks about seems obvious, but only after you've read it. It has many of these a-ha moments and I found myself thinking "Of course, why didn't I think of that!" It dispels a lot of the myths surrounding social media and I started gaining a much clearer picture on how to use it to interact and engage, rather than how most people use it, which is to broadcast, promote and sell. I came away feeling really excited and empowered, and eager to put what I've learned into practice.

If you want to learn how to use FB and other social media to your advantage, don't wast time. Just buy this book.
Comment | 
Was this review helpful to you?
4 of 4 people found the following review helpful
Likeable Social Media 25 Nov 2011
By Rolf Dobelli TOP 500 REVIEWER
Format:Paperback
An average of 130 friends plug into every Facebook member's data stream. Each time a member hits the "Like" button on your page to endorse your online content, all of his or her friends potentially can see your material and recognize this valuable endorsement. The more likes you secure, the more your number of online viewers can grow. In this hands-on guide, Internet whiz Dave Kerpen, CEO of Likeable Media, offers practical tips - though they may be familiar to experienced users - and teaches you how to secure the maximum number of likes for your Internet content. Kerpen explains what to do, how to do it and why. getAbstract recommends his knowledgeable take on social networks to marketing professionals who want to enhance their company's brands and increase sales.
Comment | 
Was this review helpful to you?
2 of 2 people found the following review helpful
By Chris
Format:Paperback
Alot of the information in this book is stuff which you would think is common sense - but only after you've read it! Trying to use traditional marketing techniques in the new social media world is a mistake almost every company seems to make and this book gives you the knowledge and skills to set your business apart and become likeable! A brilliant book.
Comment | 
Was this review helpful to you?
Most Recent Customer Reviews
Fantastic book, opened my eyes to the world of social media
I am new to the world of social media. This book was absolutely fantastic. Great ideas, lots of actions to take from it and would highly recommend it to anyone. Read more
Published 1 month ago by annajane36
Likeable Social Media
Dave Kerpen makes social media marketing easy and exciting. He uses excellent examples to illustrate points about good and bad techniques. Read more
Published 1 month ago by Amy Trumpeter
Must read for anyone interested in social media
I just finished this book by Dave Kerpen and can highly recommend it. Clear and to point and very inspiring. You can tell that the author has lots of experience in the field. Read more
Published 2 months ago by Desireevdh
My thoughts on Likeable Social Media
My boss knows I'm interested in Social Media (in the nicest possible way, my being interested means he doesn't have to learn how to use it, but can ask me what's going on) and so... Read more
Published 3 months ago by Kate Goodall
Must have for commercial business leaders
I bought this recently and was thrilled with the way that it went into all aspects of social media in the business. Read more
Published 3 months ago by JT
Not a CEO or manager but still really interesting
Just finished reading this book even though I should be revising for my exams, but I just couldn't put it down! Read more
Published 4 months ago by Ed
Inspiring, opened up a new service for my customers
Great book, really insightful and utterly up to date, I already knew a bit about Social Media, but this helped me to organise my strategy, and sell this knowledge into my... Read more
Published 7 months ago by Ben
420 characters or 140? Either way this book is 5 stars/thumbs up
It only seems fitting that I write this review in 420 characters (not including spaces but shhh)...

Online community management is about to go mega-viral-vogue in the UK... Read more
Published 8 months ago by julianbd
Likeable Social Media.... worth reading!!
As I have started dealing with social media at work,I was after a book which would would give me information and also some ideas on how I can be more effective with it and how to... Read more
Published 9 months ago by Ross_J
Page 58 so far & brilliant book
I work in digital and social media is core to my role. Always intrested in key books about this topic. Read more
Published 11 months ago by EmmaThompson
Search Customer Reviews
Only search this product's reviews

Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 

Search Customer Discussions
Search all Amazon discussions
   


Listmania!


Look for similar items by category


Look for similar items by subject


Feedback


Amazon.co.uk Privacy Statement Amazon.co.uk Delivery Information Amazon.co.uk Returns & Exchanges