I bought this machine about 2 weeks ago. Replacing the cartridges on my old HP would have cost more, and that's 6 years old and playing up occasionally now, and my wife needed a working printer for a college project. It said on the box you can set it up in 10 minutes. This assumes that everything runs smoothly. If things do not run smoothly, it takes about an hour and a half and involves a lot of yelling at the machine. For instance, when it says press X button and a test page will print, it does not tell you what to do if a test page does not print. It does not explain that the printer believes that the cartridge you have taken out of the foil package is empty and needs replacing. Once setup was complete, and I had been through the cartridge align process, I proudly told my wife she was ready to go. Shortly after she was questioning me as to why the print quality was so poor; why every 2nd line of text was illegible; why pictures bore no resemblance to the things they were meant to depict; why brown and flesh tones came out lime green making everyone look like Martians. As I had no answers, I contacted Lexmark support. Their email response involved printing numerous test pages (to clean the cartridge heads apparently) and little else. As each tiny cartridge probably holds no more than a teaspoon of ink, no doubt carrying out these worthless exercises has depleted my stocks (without solving the problem). I imagine Lexmark will hope I return the cartridge under their return system, and spend more than I paid for the printer on new ink. They are mistaken. Tonight, I have discovered that I cannot find the receipt, but I will lug it down to the shop where I purchased it and if they refuse to refund or replace it I will leave it with them. In brief, poor machine (and I never even got to try the scanner) and poor support. Steer clear.
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