- Hardcover: 320 pages
- Publisher: Free Press (21 Oct 2002)
- Language English
- ISBN-10: 0684865017
- ISBN-13: 978-0684865010
- Product Dimensions: 24.3 x 16.4 x 2.8 cm
- Amazon Bestsellers Rank: 2,721,840 in Books (See Top 100 in Books)
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Hurst mission is to make complex systems theory (a close relative of chaos theory) accessible to managers; accessible in ways that affect their thinking and their actions. This is no small task. One can easily fall into the trap of being overly theoretical and academic, or going to the other extreme and dumbing-down the theory so much that its insights and relevance are lost. Hurst does neither. He uses the golf analogy to very effectively draw out actionable insights from complex systems theory for managers. Stories relating the experiences of golfers and managers are used to illustrate the points, but the book is not a series of anecdotes. The stories are artfully crafted to convey the messages in the underlying theory while at the same time making the book an enjoyable read.
Should managers who are not golfers read this book? Being an unaccomplished golfer I think not. The golf analogy is a core element and allows the reader to related, at a visceral level, to the messages in the book. The possible exception would be prospective readers who are not golfers but have an abiding interest in systems theory. Those looking for simplistic solutions to complex problems will not find them in this book. It is for the serious reader who wants a richer appreciation of the systemic relationships that result in exceptional performance, both on the golf course and in business.