With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best–known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day–to–day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe′s leading provider of lean Six Sigma solutions for 10 years. Martin Brenig–Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.
In addition to these publications, John Morgan is also the author of several 'in-house' books that have been tailored for organisations including General Electric, BT, O2, Saint-Gobain Glass, London Underground and BAA.
John has been a Director of Catalyst, the Lean Six Sigma Specialists since 1995. In addition to his role with Catalyst, John also jointly heads The Lean Six Sigma Academy on behalf of The British Quality Foundation.
A Chartered Insurer, and Fellow of the Chartered Insurance Institute, John's early career background was in Aviation Insurance and Reinsurance. He first started to apply both Lean and Six Sigma techniques in his role as Customer Service Director for an American Financial Services organisation, before joining Catalyst.
His experience has led to him being interviewed by the BBC about the potential of Lean and Six Sigma in the UK, especially in the Public Sector. Currently John is writing his first novel.