When i ordered this case it had a speedy delivery and was very well packed. I was slightly worried because it appeared to have a matt finish but then discovered that was just the protective coating. The print itself is sharp, detailed and gorgeous. The back of the case is completely covered in the skull design. The plastic is of a high quality, as are the rubber wheels. The zip works very well, it does catch at the corners occasionally but thats more user error. The zippers are thick and easy to pull and they fit securely into the suitcases in built lock. This didn't take long to figure out (just read the simple instructions) but the dials to change the number lock are a bit fiddly to use and can make your fingers sore. The case wheels REALLY well, very smooth and not jerky or clunky. The telescopic handle is just the right length and is very sturdy, it doesn't feel cheap like many other cases I've used. Sizing is pretty accurate, although i think the depth is a little thicker. The handle goes down into the case so this juts out into the space you have for clothes. Nothing too drastic though, if you roll your clothes (how real travellers pack) everything fits in fine. So far I've been able to fit in there three outfits, including tops and jeans/trousers, plenty of underwear, a jacket/jumper, a pair of shoes, some straighteners and all my makeup and toiletries and it has been easy to close. I love the compartment separator. It is closed with a zip and not toggles like many other cases. It has some very handy pockets for toiletries etc and the space behind is ideal for bulkier items like shoes and jackets. So far I've only used it on weekends for visiting the boyfriend. Got a few minor scuffs here and there but nothing thats ruining the design. You can only see these marks when looking very closely. Will be using as hand luggage next month when visiting rome on a long weekend. Hopefully it will be as nice to use then as well.