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The End of Lawyers? Rethinking the Nature of Legal Services [Hardcover]

Richard Susskind
4.2 out of 5 stars  See all reviews (4 customer reviews)

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Book Description

20 Nov 2008 0199541728 978-0199541720 1st
In this much anticipated sequel to the legal bestseller, The Future of Law, Susskind lays down a challenge to all lawyers to ask themselves, with their hands on their hearts, what elements of their current workload could be undertaken differently - more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working. The challenge for legal readers is to identify their distinctive skills and talents, the capabilities that they possess that cannot, crudely, be replaced by advanced systems or by less costly workers supported by technology or standard processes, or by lay people armed with online self-help tools. It is argued that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated. This is where the legal profession will be taken, it is argued, by two forces: by a market pull towards commoditisation and by pervasive development and uptake of information technology. At the same time, the book foresees new law jobs emerging which may be highly rewarding, even if very different from those of today.


Product details

  • Hardcover: 316 pages
  • Publisher: Oxford University Press; 1st edition (20 Nov 2008)
  • Language: English
  • ISBN-10: 0199541728
  • ISBN-13: 978-0199541720
  • Product Dimensions: 16.1 x 2.3 x 24.1 cm
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Bestsellers Rank: 419,050 in Books (See Top 100 in Books)
  • See Complete Table of Contents

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Review

'His advice cannot be ignored by those lawyers who want to survive the economic turmoil.' --Joshua Rozenberg, The Law Society Gazette

'I feel Susskind has made an excellent start by opening up the debate.' --Phillip Taylor, The Barrister

'The End Of Lawyers is a fascinating and timely book.' --Bruce MacEwen, Adam Smith, Esq.

'This Book is addictive! Susskind has done it again with an extremely engaging blend of advice...I believe anyone working in the professional service form could find useful examples of what can be accomplished in their own profession...' -- Patrick Mckenna

'Richard Susskind's predictions of 1996, in the Future of Law, can now be seen to be coming to pass. I am confident that those in this new work, where he looks even further into the future, will likewise come to pass, given the extraordinary depth of knowledge, analysis and reasoning he has brought to bear and which this book demonstrates on every page.'
--Lord Saville of Newdigate, President of the Society for Computers and Law

'Richard Susskind speaks to the issues facing law firms big and small, in-house legal systems, legal publishers, training establishments and individual lawyers. He has a lucid style informed by personal experience and observation and deep connections within the legal profession. This book should be compulsory reading for all who care about the future of the law.' --Mark Harding, Group General Counsel, Barclays

'If you don't quickly absorb what Susskind has to say, you'll already be behind in adapting to the modern legal profession, in-house as well as private practice. You can't and won't agree with everything here, but you must read it all and think about it all. It would be irresponsible (and self-destructive) to avoid reflecting on the voluminous arguments and examples presented here.' --David Maister, consultant and author, The Trusted Advisor

'Susskind remains the only writer today who can put the future of lawyers and the legal professions on the agenda at the highest levels of government, the judiciary, the legal institutions, major corporations, and law firms.' -- Charles Christian, Editor, Legal Technology Insider

'In The End of Lawyers?, Richard Susskind brilliantly and passionately shows us how to think about practising law in the 21st century. The book's inspirational outlook and yet practical approach make it a must-read for any lawyer aspiring to achieve professional success and make a difference for his or her clients.' --Dov Seldman, Chairman and CEO, LRN, and author, HOW

'Richard Susskind's new book tells us that we should, contrary to the profession's engrained conservatism, turn our minds to the future to better understand the profession and the law. It is thought-provoking and entertaining at the same time. I strongly encourage law firms and in-house lawyers to read this book and embrace the new methods and technologies that Richard Susskind is recommending.' --Peter Kurer, Chairman, UBS

'This is a fascinating book. It raises serious questions not only about the future of legal practice, but about how legal services are structured and delivered now. As is to be expected from Susskind, the arguments are pacey and challenging. The conclusions and predictions are likely to provoke strong reactions, but the book will not fail to engage.' --Professor Dame Hazel Genn, University College London Faculty of Laws

'A wide-ranging book that is of value not only to lawyers contemplating their future, but to anyone whose work touches upon the law. Blending the futures of law and technology, Susskind's vision is far-reaching and tightly-argued, showing the displacement that lies ahead and the ways in which society can gain from it.' --Jonathan Zittrain, Professor of Law, Harvard Law School and author, The Future of the Internet

'This book paints a scary future. But as a call to arms, to embrace the future, it lays down a challenge for lawyers everywhere for we have no birthright, no power to avoid development, to 'freeze the frame.' Susskind makes a most persuasive case that the 'incremental revolution' has already arrived; so join it or be left on the wrong side of the barricades.' -- Stuart Popham, Senior Partner, Clifford Chance

'Susskind's engaging book urges a drastic reassessment of the legal profession and suggests a series of reforms for law firms of the future.' -- The In-House Lawyer

'In light of the current economic climate, Susskind may find that his predictions come true sooner than even he thinks.' -- The In-House Lawyer

'This is an enourmously important book, and if you have an interest in how the legal marketplace will operate in future, you have to read it...We talk a lot about "visionaries" these days, but in the legal profession, nobody seriously competes with Richard Susskind for this title, and this book shows why.' --Jordan Furlong, www.law21.ca

'The End of Lawyers? is a must-read for every managing partner in the country.' -- Mitch Kowlaski, Financial Post

'This is a strikingly thought-provoking book and a must-read for all law-firms.' -- Modus Operandi

'This book makes some clear predicitions about what lawyers will do and not do in the future, but is most valuable for raising the issues in the first place. It is a proactive peek into the possible future of legal work and the lawyers who perform it.' --Mark C Miller, Law and Politics Book Review

'The End of Lawyers? is a road map to the archipelago of legal innovation already emerging all around us. Ignore it at your peril.' --Michael Stern, The AM Law Daily

'If you are ready to look into Susskind's question, this book makes fascinating reading. And if you are serious about embracing the changing environment, it is the primer for new ideas in bold action.' --Karen Bell, LawPro

'If you are a lawyer and haven't read Richard's book, you should. And, no, reading the reviews and the articles about the book won't suffice. Buy the book, sit in a quiet room and read deeply about his predictions of the future of the practice of Law.' -- Jason Mendelson, Mendelson's Musings

About the Author


Richard Susskind is an author, speaker, and independent adviser to international professional firms and national governments. His views on the future of legal service have influenced a generation of lawyers around the world. He has written numerous books, including The Future of Law (Oxford, 1996) and Transforming the Law (Oxford, 2000), and has been a regular columnist at The Times. He has been invited to lecture in over 40 countries, and has addressed legal audiences (in person and electronically), numbering more than 200,000. Richard is Honorary and Emeritus Law Professor at Gresham College, London, Visiting Professor in Internet Studies at the Oxford Internet Institute, Oxford University, and IT adviser to the Lord Chief Justice of England and Wales. He holds a doctorate in law from Balliol College, Oxford, and is a Fellow of the British Computer Society and of the Royal Society of Edinburgh. He was awarded an OBE in 2000 for services to IT in the Law and to the Administration of Justice.

--This text refers to the Paperback edition.

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17 of 17 people found the following review helpful
5.0 out of 5 stars The End of Lawyers? 6 Dec 2008
Format:Hardcover|Amazon Verified Purchase
The timing of this vital read for every lawyer could not have been better. Economic downturn is accelerating the rate at which the candle of traditional legal practice is incinerating at both ends. Clients' increasing intolerance of legal uncertainty, risk and cost, and their growing need for transparency, combine to emphasize what Susskind identifies as ten technologies with the collective potential of overturning the commonly-accepted role of the practicing lawyer. The balance of power has shifted to clients, such as in-house counsel. Here, in under 300 pages, is a stream of ideas from someone long regarded as a futurologist for how lawyers can re-focus and re-apply their added value, and grow their practices - despite economic challenges - partly by leveraging emerging technology. It is persuasive, pithy, honest, illustrated with examples and browseable. Having been an in-house lawyer for 37 years, observing how traditional law practice has been deployed by leading firms, I would urge everyone in the field to read this one carefully and take its foresight seriously.
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3 of 3 people found the following review helpful
By Rolf Dobelli TOP 500 REVIEWER
Format:Paperback
Iconoclastic British lawyer Richard Susskind looks squarely at his profession and reports on its gross inefficiencies, outrageous fees and absurd structures. For Susskind's honesty, senior members of the prestigious Law Society of England and Wales have suggested that he not be permitted to speak in public. This would be a notable loss. Susskind's voice is witty and engaging, and his message is important. As an author, he does not offer a grand unified theory on what lawyering will look like in the years to come. Instead, writing with panache, he presents a "buffet of likely options for the future," including trends in the US as well as the UK. Susskind's drollness makes his book a delight to read. For example, he claims that most lawyers now accept his views on future trends for legal practice, having moved through these four stages: 1) "This is worthless nonsense"; 2) "This is an interesting, but perverse, point of view"; 3) "This is true, but quite unimportant"; and 4) "I always said so" - in accord with biologist J.B.S. Haldane's "four stages of acceptance." getAbstract suggests that law students, attorneys and the executives who pay them will benefit from reading Susskind's entertaining, thought-provoking book.
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1 of 1 people found the following review helpful
5.0 out of 5 stars A brilliant and imaginative book 13 Mar 2013
By J. Baldwin VINE™ VOICE
Format:Paperback|Amazon Verified Purchase
The legal world is changing very rapidly, and the central argument of this brilliant and imaginative book is that the future for lawyers is bleak unless they are prepared rethink the ways they work. Susskind notes that the methods adopted by legal businesses are now so outdated that teenagers `would be horrified by the antiquity of it all'. The same applies to the courts and Susskind sees reforming outmoded court procedures as one way in which the public's `access to justice' might be considerably enhanced. The rapid growth of online dispute resolution procedures provides a striking example of what he has in mind.

Susskind argues that market forces have meant that using lawyers has now become so expensive as to be unsustainable and that there is a pressing need for a `genuine transformation in the way in which legal services are delivered'. He provides a long list of ways that law firms might adapt (e.g. by embracing developments in IT, standardising and `commoditizing' legal work, off-shoring, outsourcing, multi-sourcing and subcontracting) if they are to survive. He also regards it as crucial that lawyers charge for the work they do by fixed fees, not on an hourly basis. For obvious reasons, efficiency is, as Susskind puts it, `the enemy of the law firm that charges on an hourly billing basis.'

Lawyers tend by nature to be highly conservative and many will doubtless see the message in this scholarly yet highly readable book as unpalatable. But lawyers who resist calls to adopt new (and very unfamiliar) working practices will do so at their peril. Susskind is right: the law does not exist to provide a livelihood for lawyers.
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