Most Helpful Customer Reviews
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23 of 23 people found the following review helpful:
3.0 out of 5 stars
Great TV - not so good DVR, 1 May 2008
This would be a great combined TV / DVR - picture is great, sounds is great, looks great, just looking forward to the firmware update - read on...
After getting fed up with the problems I was getting (see below) I rang LG Customer Services and was well and truly fobbed off, so I wrote to their customer services department detailing the problems I have with this TV. I was quite shocked when yesterday I received a phone call from one of their customer services people informing me that they hope to fix the majority of the problems in a firmware upgrade. Apparently they have received quite a few letters.
Basically if you have problems with this TV it's best to put it in writing to!!
The address I used is:
LG Electronics UK Limited
Service Department
250 Bath Road
Slough
Berkshire
SL1 4DX
Below is a list of problems I have so far with this TV - some I can live with, some I can't.
1. When watching a recorded program, when a scheduled recording starts, a dialog prompts if you want to change channels (obviously you do as you want to record) - the recording is stopped and the live TV is shown. You then have to go back to your list of recordings (this part of the menu is pretty slow) and play the recording again (annoyingly it doesn't start from where it left off - you have to try and fast forward to where you were)
Imagine watching a film that is 2.5 hours long and I am recording 3 hour long programs - the film would be interrupted 3 times and each time you would have to fast forward to where you were! Very annoying.
2. When watching TV and a scheduled recording starts a prompt asks me if I want to continue to change channel and record. It changes channel and you have to press back, usually missing the last part of the show you were watching.
3. So far in the brief time I have used it 3 recording have failed due to timer problems.
4. One recording would not playback as the there was a problem with the file / disk.
5. If you need to slightly change a recording timer - for instance to change it from a one off recording to a weekly one you have to enter the details completely from scratch you can't just edit the one you selected from the EPG.
6. When recording and watching live TV at the same time you loose all the ability pause, rewind, fast forward TV.
7. Pressing stop while watching a recording goes back to live TV - this should go back to the recorded TV menu so you can delete what you have just watched and choose the next thing to watch (or press exit to watch Live TV).
8. You can not use the info button during recording playback to get a synopsis of the program you are watching
9. It does not remember where you last stopped a recording.
10. I keep getting a message saying I need to re-scan as the channel information has changed on certain Channels (or some similar message) (mostly Channel 5 so far)
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22 of 22 people found the following review helpful:
3.0 out of 5 stars
Hard Drive A Bit Of A Handfull, 2 Feb 2008
The tv its self is top stuff 10 out of 10.
And also the harddrive is well done and easy to control.
For the first tv to have a built in harddrive its a good start.
For the person who only does the occasional recording it will probably be perfect and save a bit of space and dusting.
BUT me being some one who seems to record a lot of stuff mainly as most programs i watch are on at the same time these days i have found a lot of small but anoying problems in only the first week of ownership and have had to send it back.
The main problem/niggle is that when you are watching a channel and the hdd starts to record another ,the tv changes to that channel and stays there until you change it back manualy.By this time you have missed the crusual last minutes of your program.(been told by LG that this is because the recorder uses the digital tuner you are watching and when you change over channel only then the second tuner starts ,shorly this should be round the other way).
In all there is aprox 5 more of these small problems which must be able to be fixed with a software download.
If LG ever fix this then mabe i will try them again, but with samsung and others on the way thay will have to do it soon ! .
I dont know why anybody else hasnt picked up on this unless its only my tv that had the problem , if so sorry LG...
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42 of 43 people found the following review helpful:
5.0 out of 5 stars
Stunning Picture, Amazing Value, 1 Jan 2008
Firstly, this is an amazing value proposition.
At around £499 with integrated 160 GB PVR (57hrs Freeview record time!) and Freeview tuner, you have to rub your eyes to believe the image capability is as good as this!
Although it is essentially a 720P panel, a resolution that is perfect for 32" screens, the panel will also accept any 1080P signal meaning you will have no headaches connecting any HD device.
However, the way in which this unit uses a 1080P signal is truly remarkable, with a much improved display over the native 720P output. This, one assumes is a benefit from the exceptional XD image processor onboard.
The intelligent eye function ensures that you have optimal settings applied according to source and environment lighting conditions. However, you may find the image occasionally cold and colour filtered and stylised colour schemes. Should this be the case, you can choose from other method to add warmth and vibrancies to suit.
I have tested this unit with Sky through Scart, which is OK, but the Sky's encoding is truly horrible in standard definition, so the image is not the best and I would recommend cable or Freeview usage to get best SD TV.
If you want to pay for a HD TV service then all well and good!
PS3 in 1080P through HDMI is utterly perfect, you could not ask for no more. It would almost seem like the unit was specifically designed to use the PS3.
The Blu-Ray performance is almost beyond belief, with absolutely nothing to pick pieces about! The response time of the panel is 8ms and this seems a true measurement and there is no ghosting or shadowing whatsoever.
Connecting old Av equipment was also really pleasing with PS2 even through Scart and composite looking better than most other brands on LCD can manage.
DVD movies played through the PS3 with up scaling enabled was also very, very impressive.
The unit is well made, well packaged and comes with a good stand and plently of instructions.
The remote control is intuitve and well constructed and of a pleasant size with well spaced and grouped button. Something many reviews forget to inform us about!
The on screen menu system is A+, nobody should experience any difficulty in navigating and achieving their aims easily.
If anyone can find a better image and value add product than this with the next 3 months, I'll surely be impressed.
Overall, stunning! 10/10
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LG FREEVIEW PLAYBACK™ TV is equipped with 160GB HDD. It is capable of keeping all digital broadcasts of up to 57 hours in European regions as well as recording conventional analogue broadcasts of up to 86 hours. The ultimate in TV flexibility - most technology features are compliant (depending on copyright protection) with any peripheral connected via scart or composite, including pause and rewind features. Never miss a piece of the action with LG FREEVIEW PLAYBACK™ TV. 
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