I purchase the LAT 56 Unisex Large Adult briefcase Expandable Laptop bag a number of months ago direct from the LAT 56 website. Initially I was pleased with the design but my opinion quickly changed. The stitching in the Laptop compartment became defective around one month after purchasing the item, not what you would expect from a bag of this price. I report this and after waiting for around three week for a response I contacted Lat 56 again. In this e-mail I stated that if I didn't get a response shortly I would post this complaint on the Facebook page. LAT 56 responded immediately and informed me that if I was to post this on the Facebook page I would be banned, my comment would be removed and I wouldn't receive a new bag to replace the defective one. After waiting a further two week I posted the complaint on the Facebook page, I wasn't banned from the page but my comment was removed and I've not received a new bag.
I would strongly recommend avoiding purchasing anything from Lat 56 as although the design is good, the quality is poor and the customer service deplorable.