Tim Judah has clearly attempted to write a non-biased book about the complex Kosovo conflict and he has succeeded to a large degree. He tries not to fall into the trap of demonising the Serbs as an ethnic group, which has occurred to many other historians and journalists, unfortunately.
However, there are still issues I would raise. For the recent conflict (1999) he describes the aggressive Albanian ethnic cleansing of minority populations after the arrival of KFOR as "revenge", implying that it was understandable. He also quotes the already discredited figure of 11,000 Albanian civilians killed, when in actual fact, KFOR up until now have found around 4,000 corpses, which include Serbs as well as Albanians and also soldiers, not just civilians.
He also seems to have been in favour of NATO bombing and describes the bombing of civilian targets as all being "accidents", which is impossible to believe, since more civilian targets were hit than military. However, compared to most books on Kosovo, it is well-written and more balanced than most.