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Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries [Paperback]

Terri Morrison (Author), Wayne A. Conway (Author)
4.4 out of 5 stars  See all reviews (10 customer reviews)
RRP: £16.99
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Book Description

Publication Date: 27 Oct 2006 | ISBN-10: 1593373686 | ISBN-13: 978-1593373689 | Edition: 2nd Revised edition

Your Passport to International Business Etiquette

The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

Frequently Bought Together

Kiss, Bow or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries + When Cultures Collide: Leading Across Cultures (Third Edition): Leading, Teamworking and Managing Across the Globe + Cultures and Organizations: Software of the Mind, Third Edition: Intercultural Cooperation and Its Importance for Survival
Price For All Three: £38.11

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Product details

  • Paperback: 592 pages
  • Publisher: Adams Media Corporation; 2nd Revised edition edition (27 Oct 2006)
  • Language: English
  • ISBN-10: 1593373686
  • ISBN-13: 978-1593373689
  • Product Dimensions: 17.5 x 4 x 22.9 cm
  • Average Customer Review: 4.4 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Bestsellers Rank: 40,537 in Books (See Top 100 in Books)

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More About the Authors

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George A. Borden
Wayne A. Conaway
Terri Morrison

Product Description

Review

The Spectator Particularly helpful advice on conversational pitfalls. --The Spectator

From the Author

The purpose of "Kiss, Bow or Shake Hands"
Why should executives bother studying other cultures?Well, I can think of endless reasons, but here are the top 3. 1) T & E. Travel & Entertainment is generally the 4th highest operating cost in Fortune 500s. The average trip to Europe is 5K/week; to Asia, 9K/week. Add in the glitzy presentation materials you take with you, as well as the 250K it takes to relocate each executive to the new country, and a bit of research into the local culture is definitely worthwhile. 2) Many U.S. corporations have an annual goal to increase their revenues by 10º If they can't make it, they downsize. Many can't make it in the USA, because their markets are saturated, therefore, the only viable long- term option is to globalize. However, the majority of the world will not or can not imitate U.S. mannerisms, habits or tastes. Can you afford to leave them out of your plans for globalization? 3) Even though many international executives (Good old "Ernst") may act and sound like one of "us", he isn't. He probably isn't even thinking in English; he is thinking in German (or Japanese, or Saudi). And these thought patterns, or cognitive styles, are deeply ingrained in all of us. Knowing how executives from other cultures arrive at decisions gives you an edge. And don't we all need every business advantage we can get? --This text refers to an out of print or unavailable edition of this title.
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Customer Reviews

4.4 out of 5 stars
10 reviews
4.4 out of 5 stars
Most Helpful Customer Reviews
5 of 5 people found the following review helpful
5.0 out of 5 stars Great resource for international business travelers 15 Jun 1999
By A Customer
Format:Paperback
I teach international business and this is one of only two books I highly recommend my students to own. My international students have said that it truly reflects their countries and I have never found it to be incorrect in my travels. The only weakness is that it doesn't cover more countries!
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4 of 4 people found the following review helpful
5.0 out of 5 stars The book has been very helpful 3 Aug 1999
By A Customer
Format:Paperback
Received the book as a gift and have used it extensively in my travels. The book helps to get an idea of the culture and is even more applicable after initial encounter with the people. Allows insight into the workings of the local minds. I have avoided major gaffs when working in cultures not my own.
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3 of 3 people found the following review helpful
5.0 out of 5 stars Essential book if you work with people from other Countries 22 Oct 2003
By Keith Appleyard VINE™ VOICE
Format:Paperback
Fantastic book, I've been referring to this for nearly 10 years now since it first came out. Working as I do with many different cultures, and given the track record of my American Colleagues who don't know where Canada is (joke!) I've always found it ironic that it was an American team who wrote this book!
Anyone who is ever sceptical about the value of its content, I show them the pages for their Country, and within minutes they're sold on its value, even if there's something minor in there they can quibble about.
I especially rely on this book for the Business Practices (Appointments, Negotiating & Entertaining) and the Protocol (Greetings) sections.
I've worked in over 30 Countries, and this book has never let me down. The only times I've needed a Country that wasn't in the book was for Austria & Croatia, but you can't have everything!
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Most Recent Customer Reviews
4.0 out of 5 stars Useful but not sure totally correct
I work overseas a lot and I asked people if some of what was written was true for their country. Most agreed but some siad no so I dont know if it is really that accurate. Read more
Published 5 months ago by Nick
4.0 out of 5 stars I find this a very useful reference book
As an international executive coach I find this a very useful reference book to have in my collection. Read more
Published on 9 April 2011 by I. Claffey
2.0 out of 5 stars Kiss, Bow or Shake Hands
This book rather stereotypes people and it is generally rather dated by many years, not just the 11 since it was originally published. Read more
Published on 16 Jun 2005
5.0 out of 5 stars A Great Resource
I can't say enough about this book. When I need a quick reference about a country and culture this is the first place I turn. The book is very easy to use organized by country. Read more
Published on 19 July 1999
5.0 out of 5 stars This is a great resource.
I do a lot of international business negotiations. This is a really great resource. I recommend it to anyone conducting business outside of the United States.
Published on 27 Mar 1999
4.0 out of 5 stars Good for the traveler, but not the on-line world,
Overall its a pretty good reference and will provide useful insights. However, its focus is on persons travelling to these countries. Read more
Published on 14 Nov 1998
5.0 out of 5 stars Indespensible tool for conducting business outside the US.
I searched for a book like this for several years after becoming an international sales manager, and had almost decided to write a similar text when I happened across Kiss, Bow or... Read more
Published on 9 July 1998
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