Customer Discussions > NBA 2K14 (PS3) forum

King James bonus code

Sort: Oldest first | Newest first
Showing 1-25 of 27 posts in this discussion
Initial post: 16 Oct 2013 19:44:11 BDT
Hugo Vinagre says:
I've read all the stuff, went to the codes section inside the game, I'm connected to the PSN, but I keep getting an invalid code message. I've tried it with and without dashes, in upper and lower cases, always with the same result.
Anyone having the same issue?

In reply to an earlier post on 17 Oct 2013 16:53:38 BDT
Me and a bunch more.

You're code must start with PEN14 just like mine, but I've come to find that for the PS3 the codes should start with PUN14. By the way, that PEN14 start is intended for the PC version of the game.

I've already contacted 2K Support about this issue but there has been no feedback up until now.

In reply to an earlier post on 17 Oct 2013 16:59:05 BDT
Hugo Vinagre says:
Yes, it's PEN14. I also contacted 2K Support yesterday, my pre-order only arrived Tuesday afternoon. Let's hope they solve it.

In reply to an earlier post on 17 Oct 2013 17:09:27 BDT
My pre-order arrived a little earlier... Tuesday morning. :)

If you get some feedback, don't forget to share it. I'll do the same.

In reply to an earlier post on 18 Oct 2013 00:41:29 BDT
Hugo Vinagre says:

Posted on 22 Oct 2013 13:09:18 BDT
Hugo Vinagre says:
Hi, 2K Support contacted me asking for photos of the receipt, game, code sheet and details about the countries of the game, PSN account and PS3. I'll tell you if they solve the problem.

In reply to an earlier post on 22 Oct 2013 14:06:15 BDT
Nice. Unfortunately, I've had no feedback from them up until now. Wonder why they haven't replied to me yet. When did you submit your issue to 2K Support?

In reply to an earlier post on 22 Oct 2013 14:50:16 BDT
Hugo Vinagre says:
I think it was last Wednesday.

In reply to an earlier post on 22 Oct 2013 15:11:59 BDT
Same day.

Posted on 4 Nov 2013 16:32:27 GMT
Last edited by the author on 4 Nov 2013 16:33:12 GMT
Today, I finally had the chance to do the same you did providing all that stuff. Only last friday, did they finally decide to ask me for all those details. Do you have any news?

In reply to an earlier post on 4 Nov 2013 19:55:54 GMT
Hugo Vinagre says:
On October 22nd I received this:
"We deeply apologize for any inconvenience this has caused you. Your case has been escalated to our Tier 2 Support. Please note, cases are addressed in the order to which they are received. We appreciate your patience."
And I'm still waiting.

In reply to an earlier post on 5 Nov 2013 09:23:35 GMT
I received a message similar to yours only 5 hours ago. I must be 2 weeks behind you in that waiting row.
By the way, I received this:
"Thank you for providing the necessary information. I have escalated this to the appropriate department for you."

Posted on 5 Nov 2013 09:32:15 GMT
I can't believe this but I've just received my new codes (yes codes because I bought 2 of those, one for me and another one for a relative). I'm astonished with how lucky I was. By the way, I had to create a new account on 2K Support and start a new request because I was going nowhere with the other agent. This one solved it quite quickly.

In reply to an earlier post on 5 Nov 2013 16:17:43 GMT
Hugo Vinagre says:
And I just checked that the game sold in the Portuguese stores has the same BLES 01920 code and even the bonus pack, so it has nothing to do with where it was bought.

In reply to an earlier post on 5 Nov 2013 16:44:32 GMT
Indeed. As I was not having a decent feedback with the first support agent from 2K Support, I thought of returning my game to Amazon and buying it in a local store. But as it would be a negative financial move I insisted with 2K Support through a new account and got lucky with this new agent who solved in a week the issue that was going on for already 2 weeks by then (and is still going on) with the first agent. Only yesterday did I submit all the requested data and today I already have the codes. I suggest you try the same.

In reply to an earlier post on 5 Nov 2013 16:51:31 GMT
Hugo Vinagre says:
They gave you a new code already?

In reply to an earlier post on 5 Nov 2013 17:00:01 GMT
Yes. You skipped through a comment of mine. As I read your previous comment, it really felt like you hadn't seen the other one. I did two comments in a row today morning. Look at the second one I made today at 9:32.

Posted on 5 Nov 2013 17:13:37 GMT
Hugo Vinagre says:
You're right. I've responded right now to the their last e-mail with this info, if they don't answer it today, I'll do the same.

In reply to an earlier post on 5 Nov 2013 17:35:05 GMT
I haven't tried the new codes yet, but I guess they'll work because they start with PUN14. You should definitely try doing the same even though you're not stuck in the same step I was. It's been 3 weeks now and the only thing I got from the other agent up until now is "we're working on it". Frustrating, to say the least.

Posted on 6 Nov 2013 10:14:15 GMT
The codes didn't work. The never-ending story continues.

In reply to an earlier post on 6 Nov 2013 10:18:12 GMT
Hugo Vinagre says:
It would be so much better at this point if they just unlocked the bonus in our PSN account.
Last year I didn't had any problems with their DLC, because it was a simple reedemabale PSN code, what a stupid idea they had with this in-game codes.

In reply to an earlier post on 6 Nov 2013 13:48:48 GMT
Indeed. I can't even find a reason to do what they have done when there is already a framework available to redeem codes.

Posted on 15 Nov 2013 11:22:49 GMT
Meanwhile, I received another pack of 2 non-working codes...

Posted on 18 Nov 2013 16:45:30 GMT
Hugo Vinagre says:
They aren't even answering me.

In reply to an earlier post on 18 Nov 2013 16:52:54 GMT
The first guy replying to my requests went for almost a month without saying whatsoever. This new one takes normally a week.
‹ Previous 1 2 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in


This discussion

Discussion in:  NBA 2K14 (PS3) forum
Participants:  2
Total posts:  27
Initial post:  16 Oct 2013
Latest post:  22 Nov 2013

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions
This discussion is about
NBA 2K14 (PS3)
NBA 2K14 (PS3) by Take 2 (PlayStation 3)
4.3 out of 5 stars   (66)