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3-Year SquareTrade Warranty + Accident Protection & Theft Cover for Kindle Touch 3G, UK customers only

by SquareTrade
4.6 out of 5 stars  See all reviews (25 customer reviews)

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  • Accidental damage cover starts on day 1 and lasts for 3 years from your Kindle purchase date
  • Extended mechanical and electrical breakdown cover for your 2nd & 3rd year of Kindle ownership
  • NO EXCESS or fees for any claims made on you
  • Make up to 3 claims over 3 years
  • Available for Kindles purchased on Amazon.co.uk or offline retailers within the last 30 days
See more product details


Product details

  • Boxed-product Weight: 5 g
  • Delivery Destinations: Visit the Delivery Destinations Help page to see where this item can be delivered.
    Find out more about our Delivery Rates and Returns Policy
  • Item model number: 844932029261
  • ASIN: B006X5C5MW
  • Date first available at Amazon.co.uk: 13 Jan 2012
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (25 customer reviews)
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Product Description

Legal Disclaimer

The purchase of this extended warranty is not a requirement of your Amazon.co.uk purchase.

 

These SquareTrade extended warranties are sold and administered by SquareTrade Limited (“SquareTrade”), which includes the processing of your information by SquareTrade. SquareTrade is authorised and regulated by the Financial Conduct Authority under registration number 538538.

 

Your Insurance has been arranged by SquareTrade Limited with UK General Insurance Ltd on behalf of Ageas Insurance Limited, Registered in England No.354568. Registered Office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. UK General Insurance Limited is authorised and regulated by the Financial Conduct Authority. Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. This can be checked on the Financial Services Register at www.fca.org.uk/firms/systems-reporting/register or by calling them on 0800 111 6768.

 

By purchasing this extended warranty you confirm that you have read and understood this important information, the Product description, general information, Terms and Conditions and the Key Facts document, and that you satisfy the qualifying conditions detailed in these documents.

Manufacturer's Description

3 years of Accident & Theft Cover for your Kindle

The vast majority of Kindle failures occur because of accidents. With the 3-Year Warranty + Accident Protection & Theft Cover for Kindle, you are protected from day one if breaks occur because, for example:

  • It is knocked of a table
  • You drop it in water
  • It is stolen
  • It is chewed, smashed, or trodden

In addition to accidents and theft, the 3-Year Warranty also covers you from all electrical and mechanical breakdowns two extra years after Amazon's one year manufacturer warranty ends. This includes battery replacement if the maximum charge falls below one-half of the original potential.

Your 3-Year Warranty Coverage Includes:

  • Up to 3 Kindle replacements, with no excess or fees
  • Hassle-Free Express delivery both ways

Timeline for warranty coverage for Mechanical and Electrical problems, and for Accidental Breakage

Easy Claims Filing

The claim process is painless - start by calling 020 3356 6205, 7am to 9pm GMT, 7 days a week.

The claims process is painless - call 866 374 9939 6am to 10pm PST 365 days a year

Advanced Exchange

Broken Devices: SquareTrade will ship a replacement Kindle to you (same or newer model depending on availability). You will also receive a pre-paid shipping label to send back the damaged Kindle to the depot. A valid credit card is required on file to process an advanced exchange. If you don't return the damaged Kindle within 30 days, you will be charged the price of the replacement device.

Stolen Devices: If your device is stolen, you should notify the police and obtain a police crime reference number. When you call to file your claim, we will firstly verify this crime reference number, and then we will ship the replacement device.

Hassle-Free Warranty

SquareTrade has designed the warranty with your needs in mind. They make it easy for you to:

Cancel anytime Cancel Anytime: Within 90 days you may cancel for a full refund if you haven't claimed on your warranty. After that, you are reimbursed the unused part of your warranty - e.g., if you cancel your 3-year warranty after 18 months with no claims, you'll get 50% of your money back.
Transfer at No CostTransfer at No Cost: When your Kindle changes ownership, so can your warranty.
Excellent Prices Excellent Prices: You get 3 years of accident protection for your Kindle at a price that is about 40% less than what you would find at other similar retailers.

Know Your Options

Before getting a SquareTrade Warranty for your Kindle, you should know that you may be covered in other ways. Here's a look at some of the options you have:

Coverage Plan
Comments
Home Contents Insurance
Every Home Contents Insurance policy differs, so be sure to check your policy to see if it offers portable electronics cover (not all do). Some policies may also have an Excess that is close to or higher than the value of your Kindle.
Sale of Goods Act
It does not cover accidents – which are the majority of Kindle failures. For more information, see: http://whatconsumer.co.uk/how-long-should-it-last
Consumer Credit Act
The Consumer Credit Act doesn't provide cover for accidents or to products that break down beyond the manufacturer's warranty.

Other Things You Should Know

  • Upon purchase, you will get an email. This is your official confirmation of a purchase. A paper confirmation will also be sent to you by post. So as to offer an efficient customer experience, SquareTrade may also contact you about your purchase by telephone.
  • Please read the terms and conditions from the link at the top of the page. There is also a link to an easy-to-understand Key Facts Document with a summary of answers to the main questions you may have.
  • Start Date: Warranty lasts three years from Kindle purchase date. Your warranty plan begins on the date you purchased your Kindle and is inclusive of the manufacturer warranty period. For pre-ordered products or items that are delivered late, call SquareTrade to extend your warranty plan to the actual shipping date. If you have an issue and are covered by the manufacturer at that time, you'll be directed to the manufacturer first.
  • For assistance please call 020 3356 6205. Call us 7am-9pm GMT, 7 days a week - an agent is always happy to assist you.

SquareTrade - The Top-Rated Warranty for Service*

The Most Awarded Warranty for Service, Wininer 2011 Stevies Customer Service Award
*As rated by consumers across Amazon.com, ResellerRatings.com, and NexTag.com.


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Customer Questions & Answers

Customer Reviews

4.6 out of 5 stars
4.6 out of 5 stars
This item has not been released yet and is not eligible to be reviewed. Reviews shown are from other formats of this item.
Most Helpful Customer Reviews
10 of 10 people found the following review helpful
5.0 out of 5 stars Great Warranty 19 April 2012
By Bronn TOP 500 REVIEWER
This warranty is only valid for Kindles purchased in the last 30 days. After purchase you'll get confirmation
through email and post, the first time i purchased a warranty from Squaretrade i also got a phone call from a
nice customer service rep who just went over some basic info - it was unneeded but not unpleasant or anything.

Once the certificate of insurance is in your hand the warranty period begins. For mechanical issues the
first year is covered by Amazon, and the next 2 by Squaretrade. For accidents, Squaretrade cover the 3 years.

Squaretrade say that you're entitled to unlimited repairs and replacements, but the small print for this warranty
states that you're only eligible for 3 Kindle replacements, once you reach number 3 your policy ends immediately.

For mechanical breakdown and accidental damage the policy is quite simple, but for theft you'll need to follow some
rules. If your Kindle is stolen you must inform Squaretrade within 48hrs and have a valid police crime number. If
you fail to notify them within 48hrs they can decide not to cover you. The main exclusions against theft are if it
was from within a vehicle or on public transport, or a property where forced entry did not occur. Keep this in mind.

The policy comes with a "Cancel Anytime" option too. Within the first 90 days you can get all of your money back
if you haven't claimed, after that period your entitled to a refund for the remainder of the warranty, e.g if
you used 1.5 years but decide you don't want it any more Squaretrade will refund you 50% of the purchase price.
Read more ›
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6 of 6 people found the following review helpful
5.0 out of 5 stars Kindle touch 3G 31 May 2012
By Deky
Verified Purchase
This is my first Kindle and as it is the most expensive I considered extra cover would be sensible in case I need to claim for faults after the one year warranty expired. This Square deal protection plan does more than just extending the cover for faults it provides three years accidental cover and all this for just 45. On purchasing this cover on the Amazon web site I had confirmation of cover and the details it provides within minutes direct from 'Square Deal'. What more can anyone ask for?
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4 of 4 people found the following review helpful
5.0 out of 5 stars Speedy e-delivery, warranty is transferable 23 April 2012
By Seren Ade HALL OF FAME TOP 50 REVIEWER
Verified Purchase
I'm very impressed indeed with the speed at which this warranty came - my certificate of insurance arrived via email delivery within hours of placing the order and a print copy was delivered by post within a few days. The ordering process does require a recent Kindle purchase via Amazon or for you to input the serial number of a Kindle registered to your account. Crucially, the warranty can only be bought to accompany a new Kindle purchase made within the last 30 days - whether on or off Amazon - so it's worth bearing this in mind if you're thinking of buying a Kindle as a present.

The warranty period will always start with the delivery date so if you decide to buy this in advance to accompany a gift however much time has elapsed between the arrival of the Kindle and your giving of the gift will also have elapsed from the total warranty period by the time of giving. But this is hardly surprising, as the same is true of the manufacturer's warranty. At least the device can be insured against theft while you have it stored - as long as you register the policy to yourself initially, and then phone Squaretrade to transfer it to the recipient.

If, like me, you bought your Touch on pre-order and simultaneously ordered the insurance policy you may find you need to ring SquareTrade and get them to update your warranty start date. I was glad that I held off on doing this until after the Kindle arrived, since Amazon managed to ship the Kindles a week ahead of schedule. The phone call itself is pretty quick and painless and the Squaretrade bods are easy to deal withl.
Read more ›
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3 of 3 people found the following review helpful
4.0 out of 5 stars Service with ease 26 Jun 2012
Verified Purchase
On purchases such as a Kindle it occured to me to consider insuring it. Rarely have I considered this action until I was gifted with a Kindle for Fathers Day.

On examing the terms of the 3 Year Protection Plan 'offered' via Amazon I found it acceptable and very simple to apply for.

Within a couple of hours the insurance was applied for and in place. The policy document and terms available for printing out.

An excellent insurance product that I would / will recommend for anybody in a similiar situation seeking cover.
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1 of 1 people found the following review helpful
5.0 out of 5 stars 3 Yr Warranty 17 Aug 2012
By Fangio
Verified Purchase
How easy! How simple! I bought this warranty for the Kindle I bought for my wife last year. No hitches, no glitches nothing but quick and efficient service.
Well done. If only life was this easy.3-Year SquareTrade Warranty + Accident Protection & Theft Cover for Kindle Touch 3G, UK customers only
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1 of 1 people found the following review helpful
5.0 out of 5 stars Fantastic service 16 July 2012
Verified Purchase
I accidentally ordered the wrong policy for a kindle touch instead of a kindle touch 3g. As soon as I noticed the mistake I sent off a mail to Square Trade explaining what I had done and asking if it was possible to cancel. Within 30 mins I got a lovely message from Square Trade cancelling the policy. I mailed them back to say thanks and to my surprise had a lovely mail the next morning acknowledging this. This all happened on a Sunday evening so I was really surprised at the speed of the response

If the service is anything like this then I feel extremely comfortable with the policy. Well done for great customer service
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Most Recent Customer Reviews
5.0 out of 5 stars Excellent.
Excellent cover for my new kindle. Good to know that it can replaced so I can carry it with me whenever I go even on holiday. Item arrived on time. Item as described. Read more
Published 7 months ago by Shawn
5.0 out of 5 stars A Must Buy
I have just Bought a new Kindle today. In the last 3 years I have had 3 Kindles, this will be my fourth. Read more
Published 12 months ago by Bookworm
5.0 out of 5 stars Cover for my Kindle
One anxiety about my new Kindle had been over its durability - would I lose it, break it, have it stolen ? This cover provides peace of mind at a reasonable cost.
Published 20 months ago by Margaret E. Mcewan
4.0 out of 5 stars realised too late how essential this is!
After accidently sitting on my 13 month old kindle, I didn't hesitate to add this warranty when purchasing a replacement! Read more
Published 20 months ago by Jennie81
4.0 out of 5 stars good value for money
i think this product is worth the money as i have a young son and accidents can happen it gives me piece of mind if he does get hold of my kindle and lasts for 3 years so as he... Read more
Published 20 months ago by Amazon Customer
5.0 out of 5 stars Insurance and protection for three years.
Having just purchased a three Year SquareTrade Protection Plan for my Kindle Touch 3G,it has brought to mind all the things that can go wrong with my new 'toy'. Read more
Published 20 months ago by Joanna Dawn Taylor
5.0 out of 5 stars Amazon Kindle Touch 3G
I am impressed with[[ASIN:B005890FOO Kindle Touch 3G, Free 3G + Wi-Fi, 6" E Ink Touch Screen Display, 3G Works Globally] 3 year Square Trade Warranty value and the speed that the... Read more
Published 20 months ago by kyla
1.0 out of 5 stars The maths just don't work
This protection plan is a third of the cost of buying a new one. That is odds of 3/1 that you are going to loss it, break it or it goes wrong. Really? Read more
Published 21 months ago by Alex
5.0 out of 5 stars Great service!
I've just bought a Kindle Touch and being quite paranoid about losing it I purchased an extended warranty with Square Trade. Read more
Published 21 months ago by AE R
4.0 out of 5 stars Kindle Insurance
Because the insurance document was sent via e-mail it arrived on the same day. It is a reasonably priced insurance, but buyers must be aware that although it is advertised as a... Read more
Published 21 months ago by NY
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