There is some fascinating material in this well-researched book, drawing on servants' letters and autobiographies (diaries unfortunately are rare - they wouldn't have time to write them!) from the 18th to the early 20th centuries.
This is life behind the baize door in detail ... food, rules, liveries, lists of Christmas gifts, accounts of servants' balls and entertainments, drunkenness and misbehaviour, fears for their insecure futures, a manservant's tears at bidding goodbye to his mother after a brief holiday at home and fun as a melon rolls off a platter and is pursued by a young footman as it careers down a long corridor and into the castle moat.
Unfortunately, Sambrook is not a gifted writer and this book is less than the sum of its parts; it reads like an academic dissertation, or a shopping list ... one quotation after another. Most irritatingly, quotations are not always dated which gives a muddled feel to the book ... surely we need to know if something happened in the 1830s/70s/90s or was it as late as the 1920s. Sometimes you can work this out for yourself by flipping back to the index/bibliography ... but can the general reader be bothered?
No explanation in my paperback edition as to who Pamela Sambrook is; a university academic, I'd guess, rather rather than a writer. If only her research material could have been handed over to someone like Kathryn Hughes who would have made a better book of it.