A must- read for designers, developers, librarians, and anyone else who cares about the future of information interaction. --Peter Morville, Author of, Ambient Findability, and Information Architecture for the World Wide Web
Today, software can deliver unprecedented support for managing our ever more copious information. This landmark book provides detailed knowledge of behavior and technology that is essential for effective design and use of these productivity tools. --Jonathan Grudin, Principal Researcher, Microsoft Research
This is an important book. Its theme is powerful and timely. The treatment combines keen observation, practical insight, and broad vision in way seldom seen. --Clayton Lewis, Professor of Computer Science, University of Colorado
About the Author
William Jones is a research associate professor at the University of Washington, Seattle, where he manages the Keeping Found Things Found project. Dr. Jones contributed chapters on personal information management (PIM) to the Annual Review of Information Science and Technology, the Handbook of Applied Cognition, and the Encyclopedia of Library and Information Science. He has presented numerous tutorials and courses on PIM, co-edited a book on PIM, and organized two PIM workshops, including an invitational sponsored by the National Science Foundation. Dr. Jones has published articles on basic research in cognitive psychology and more applied research in PIM, information retrieval, and human-computer interaction. Dr. Jones holds several patents relating to search and PIM. He received his doctorate in cognitive psychology from Carnegie-Mellon University.