This is not a phone for the youngsters, to be blunt its basic. However, it is a smart slim little flip phone with some quite nice features. The numbers are large and well spaced, ideal for the older generation and the visual display is big and bright. It operates very like a nokia, very easy to navigate. The battery life is quite reasonable 3 days with moderate use, 5ish with very little use, far better than my old nokia. The only negative side is the poor volume when it rings or text alerts, you can hardly hear it, even when on full volume!!! It also comes with a very poor range of built in ring tones and text alert tones. It will not accept MP4 music as a ring tone, only MP3. Would still buy it for a older relative, the perfect phone. Still using mine even though only 3 stars given. My daughter has the LG KS360, same price from orange and its a far superior phone. Dont buy it locked to orange anywhere as you can not get it unlocked, ive tried and im an orange customer, they will mess you about, even the shops cant unlock it yet. If you love flip phones and want a basic good phone then definatley give it a go.