Most Helpful Customer Reviews
19 of 19 people found the following review helpful:
4.0 out of 5 stars
Karcher jet washer, 12 May 2011
This review is from: Kärcher K2.21 Auto Air-Cooled Pressure Washer (DIY & Tools)
I have had a JCB jet washer before and i can certainly say its never been worth the money, i would never purchase that model ever again ,hence i opted for the Karcher ,which is far better, i am highly pleased with it, it also cleaned my patterned concete back garden and path brilliantly, although i here its better to use the patio cleaner as there is no water splashing over your feet.I would recomend the karcher if you are uncertain which model to buy.
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10 of 10 people found the following review helpful:
4.0 out of 5 stars
Missing paperwork, 22 Jun 2011
This review is from: Kärcher K2.21 Auto Air-Cooled Pressure Washer (DIY & Tools)
When I unpacked this equipment there was no manual or registration card in the box, otherwise everything seemed fine. I checked with Karcher customer service and was told that if these items were missing I must have bought a refurbished machine and when I pointed out that I'd acquired it from Amazon as new, I was told that Amazon sell refurbished machines and that is why the items were missing. I was also told that the registration card is simply used for marketing and is not a record of the purchase for warranty purposes and that the manual is available as a downlosd from Karcher website. in fact the manual for this paticular package is not available as a download and I had to ask Karcher to send me the pdf for a K2.21 which doesn't include the foam fitting. I've made Amazon aware that their reputation is being called into question by Karcher and I've been advised that this issue will be pursued with Karcher. I've always found Amazon customer service to be excellent but I'm distinctly unimpressed with Karcher CS. On a brighter note the machine seems to do all I expect of it and hopefully I won't need to seek the further assistance of Karcher. This and some other Karcher machines are advertised as having a 4 metre long pressure hose but it is actually only 3 metres.
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3 of 3 people found the following review helpful:
5.0 out of 5 stars
karcher pressure washer, 23 May 2011
This review is from: Kärcher K2.21 Auto Air-Cooled Pressure Washer (DIY & Tools)
Brilliant piece of kit. Because I had to replace the washer I had previously (karcher make), this convinced me to buy another karcher
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