I am a long time buyer from amazon and have just learned that ANY products that ship from Jersey depot will be using MyYodel as the shipping company which is 'useless' they tell you that you have to stay in between 7am and 7pm if you have to go out at all and they try and deliver in the mean time they knock on 1 door if no reply they drive off with your parcel.
there is no way to track the parcel and no way for Yodel customer services to contact their drivers. [it is 2011 not the 1920's with pigeon post] Amazon in the past used the post office if i was not home i simply collected a parcel on my day off from the local post office which is in the town i live in which is no hassle what so ever.
so bottom line Amazon has reduced the number of products i can buy now to ONLY those which DO NOT ship from their jersey depot. I cannot choose my work address either as my workplace opens at 10am and closes at 6pm so falling outside of the Yodel "stay at home for 12 hours waiting" window.
I buy nearly all my purchases from amazon so i am very disappointed and will have to look elsewhere now.
Amazon has chosen a poorer and cheaper option and will lose customers with this short sighted choice.