In addition to these publications, John Morgan is also the author of several 'in-house' books that have been tailored for organisations including General Electric, BT, O2, Saint-Gobain Glass, London Underground and BAA.
John has been a Director of Catalyst, the Lean Six Sigma Specialists since 1995. In addition to his role with Catalyst, John also jointly heads The Lean Six Sigma Academy on behalf of The British Quality Foundation.
A Chartered Insurer, and Fellow of the Chartered Insurance Institute, John's early career background was in Aviation Insurance and Reinsurance. He first started to apply both Lean and Six Sigma techniques in his role as Customer Service Director for an American Financial Services organisation, before joining Catalyst.
His experience has led to him being interviewed by the BBC about the potential of Lean and Six Sigma in the UK, especially in the Public Sector. Currently John is writing his first novel.
