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He increased the value of the company more than thirty times over, and under his leadership, GE turned out more Fortune 500 CEO’s than any other company in history. He said “the smartest people in the world hire the smartest people in the world,” but looked for much more than smarts. The 4e’s helped him to find and develop leaders that would live up to GE’s high-octane, performance-based culture. Those that scored high in all four “e” categories (e.g. the 4e Leader) were the ones that would help him fulfill his goal of building the world’s most competitive organization.
THE 4E’s:
• Energy. Welch says individuals with energy love to “go, go, go.” Everyone knows these types, the ones with boundless energy, who get up every day ready to attack the job at hand. High-energy people move at 95-miles-per-hour in a 55-mile-an-hour world.
• Energisers know how to spark others to perform. They outline a vision and get people to carry it out. Energizers know how to get people excited about a cause or crusade. They are selfless in giving others the credit when things go right, but quick to accept responsibility when things go awry.
• Edge. Those with edge are competitive types. They know how to make the really difficult decisions, never allowing the degree of difficulty to stand in their way. These are leaders who know how to make what Peter Drucker calls “the life and death” decisions: hiring, firing and promoting.
• Execute. This is one of the real keys to the entire 4e Model. The first three “e’s” are essential, but without measurable results, the other “e’s” are of little use to an organization. People who execute know that activity and productivity are not the same thing. The best leaders know how to execute. They know how to convert energy and edge into action and results.
Jeffrey A. Krames is the author of The Jack Welch Lexicon of Leadership,What th Best CEOs Know, and The Welch Way. All of his business books have been named "Best Leadership Books of the Year" by Library Journal. Krames is a frequent guest on CNN, CNBC, and Fox News Channel. His work has appeared in the New York Times, the Wall Street Journal, and the Los Angeles Times.
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Welch believed that there are essentially four different types of leaders: Type A’s live the values and make the numbers, Type B’s live the values but do not always make the numbers, and Type C’s do not live the values but may make the numbers. To Welch, the A’s were GE’s “best and brightest,” the B’s were the ones who received the most intensive training, and (with very few exceptions) C’s were strongly advised to seek new career opportunities elsewhere. Welch discusses all this in his own recently published book, Winning. Here are some brief excerpts:
“The first E is positive energy. For example, they start the day with enthusiasm and usually end it that way too, rarely seeming to tire in the middle. They don’t complain about working hard; they love to work. They love to play. People with positive energy just enjoy life.
“The second E is the ability to energize others. Positive energy is the ability to get other people revved up. People who energize can inspire their team to take on the impossible -- and enjoy the hell out of doing it. In fact, people would arm wrestle for the chance to work with them.
“The third E is edge, the courage to make tough yes-or-no decisions. [Those with edge] know when to stop assessing and make a tough call, even without total information.
“The fourth E is execute -- the ability to get the job done.... It turns out you can have positive energy, energize everyone around you, make hard calls, and still not get over the finish line. Being able to execute is a special and distinct skill. It means a person knows how to put decisions into action and push them forward to completion, through resistance, chaos, or unexpected obstacles. People who can execute know that winning is about results.
What else?
“Passion! By that I mean a heartfelt, deep, and authentic excitement about work. People with passion care -- really care in their bones -- about colleagues, employees, and friends winning. They love to learn and grow, and they get a huge kick when people around them do the same. The funny thing about people with passion, though, is they usually aren’t excited just about work. They tend to be passionate about everything!...they just have juice for life in their veins.”
Krames does a brilliant job of organizing and presenting material in such a way that his reader can more easily understand it and, of greater importance, then put it to effective use. Krames agrees that “winning is about results” and does all he can to help his reader understand both the WHY and the HOW of “The Four E’s of Leadership.” He offers a self-audit in the Introduction (pages 18 and 19) followed by the first of several “4E Leader to Do” lists with which Krames concludes each of the chapters in Part I.
In Part II, he shifts his attention to “Leadership Lessons” to be learned from five of GE’s “4E All-Stars”: Jeff Immelt, James McNerney, Larry Bossidy, Robert Nardelli, and Vivek Paul. He devotes a separate chapter to each, again concluding all of the five chapters with an appropriate “4E Leader to Do” list. Yes, almost all of the material which Krames discusses can be found in other sources, including Welch’s book and others written by Krames as well as Robert Slater’s Jack Welch & The G.E. Way: Management Insights and Leadership Secrets of the Legendary CEO. What makes this book so valuable is the fact that, as indicated earlier, Krames presents the material within a framework which helps the reader not only to understand the core leadership concepts but also to understand HOW to apply them effectively within her or his own organization.
One final point: Welch and Krames would be among the first to point out that there is no one “formula” which guarantees business success. However, the one which has proven so successful at GE affirms values and suggests core concepts, strategies, and tactics which -- if properly understood and then effectively applied -- can substantially assist the achievement of such success.
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