People should think themselves lucky. I am an Amazon Prime member, preordered the game back in February and they didnt even dispatch it til today. What makes it even worse is they have dispatched it via standard 1st class post, which means there is no guarantee it will even arrive tomorrow. Pretty poor service all round. When I emailed them last night to ask why it was quoting me a Monday delivery date considering they took my money yesterday, they had the cheek to tell me payment would not be taken until an item is dispatched, despite the fact the money had already been removed from my account sometime around lunchtime yesterday. Trying to understand what the point of amazon prime and preordering if it doesnt guarantee you getting your item on day of release.
Hi there my partner got his dispatched yesterday via first class delivery and they took the money out for it yesterday as well but I am still waiting for it to be delivered as it was due today and its getting really late in the day now.
if you go into your account can you track item? if not its probably sent via royal mail if that's the case there is a chance it might not arrive until tomorrow, if it does not arrive today contact amazon and they will refund delivery cost but other than that you will have to wait a few days before they say its got lost in post, I've never had a pre order delivered late but it can happen
its not just this item its happened to, I ordered Resident Evil 6 steelbook at the beginning of the month and that hasn't been delivered either. sent email after email, got in touch with royal mail and they've got nothing there for me, so I've asked for a full refund on that. hope I don't have to do the same with this, because if I do, me and my partner will not be using amazon again for anything.
I don't know what to say you must be just unlucky with delivery, I would blame royal mail more than amazon, they have posted it out so its in the hands of royal mail and everyone knows how useless they can be.
No, my partner's still waiting for his too! He feels your pain, mate! For saying it was supposed to be delivered 1st class, Royal Mail have done an apalling job! Will be filing a complaint in with them as this is the 2nd time Royal Mail have stiffed us over in the past 2 weeks!
Had mine today and sadly it's missing the big bat emblem in batman's chest, which is annoying because amazon have sold out and i cant get a replacement. Anyone else had this problem? and does anyone know how to contact the maker/production co. and see if i can get the missing piece? cheers, scott
Still not had mine, but you should be able to contact amazon and they'll send the company who sold it you an email letting them know the problem, then they'll send you an email back with a form to fill out and send back to them.
cheers for reply. Sadly as the production company has sold out/stop making them the best amazon have offered is a partial refund, which is good, but still I'm going to try and contact manufacturer about replacing missing piece. As having batman with a hole in his chest isn't too great. hope you get ur copy soon.
it's ok happy to help and I hope my partner's gets here soon and since you pre ordered it did you or any one get the RED SON DLC with it because I was looking on Youtube and some guy got that because he pre ordered it but he live Australia? could anyone help me out and tell me?