About the Author
Graham Rawlinson is a Chartered Psychologist and Innovation Consultant who has worked with large blue-chip companies including BAe, ICI, Siemens and Coca-Cola. He is author of a mathematics textbook which has been selling for 23 years and 13 Television Programmes.
David Straker is Business Innovation Consultant and Program Manager for Agilent Technologies. He is the author of four books, including A Toolbook for Quality Improvement and Problem Solving (Prentice Hall) and Problem Solving with Post-it-Notes (Gower).