From the Publisher
Business systems play a vital role in the growth and survival of organisations in today's competitive business environment. An Introduction to Business Systems Analysis describes key problem-solving techniques and strategies for business professionals such as Business Analysts, Project Managers, Systems Analysts and Consultants. This book will serve as a general text for any professional engaged in business analysis activities such as eliciting and analysing requirements, identifying priorities, improving processes, making decisions and measuring and benchmarking performance. The main analysis tools and techniques are described in detail with clear examples and exercises to explain the concepts involved. Using these powerful analysis tools will help anyone to improve their ability to solve problems, whether planning new business systems or improving existing ones.
"At a time when the role of the Business Analyst is so important to organisations, and the need for fully qualified Business Analysts so critical to that role, this book is perfectly timed to help achieve that objective." - Phil Chambers, The Business Analysts Association of Ireland
From the Author
This book is used primarily as the main text for a module I teach at the National College of Ireland - "Business Systems Analysis". Over the years I had built up a detailed series of lecture notes for the module which for the basis for this book. I try as far as is possible to use simple concepts with simple examples to explain the methodologies described in the book.
The methodologies are based on the Business Analysis Body of Knowledge (BABOK), and will be a useful text for Business Analysts, or anyone involved in business analysis activities, who are looking for some formal methodologies for their work.